Remove 2001 Remove Analytics Remove Business Process Outsourcing Remove Wait times
article thumbnail

Comparing and Purchasing Call Monitoring Software: 20 Experts Reveal the Biggest Mistakes Companies Make (and How to Avoid Them)

Callminer

Janeen Ansell is the Operations Manager at TeleDirect , a leader in business process outsourcing (BPO) with a multi-tier menu of solutions for a variety of commerce requirements. His journey with Terminix began as a summer job in 1996, and ultimately became a full-time career in 2001. Janeen Ansell. Tele_Direct.