Remove eBook Remove Interactive Voice Response Remove Telemarketing
article thumbnail

Small Business Call Center Software Solutions

Noble Systems

(Learn more about specific features for Telemarketing or Collections teams.). Auto-Attendant and IVR. The IVR can also provide advanced features, such as self-service for items that don’t necessarily require a live person (ie, checking an account balance). Additional Resources: Ebook: Buyer’s Guide to Contact Center Technology.