Average Handle Time Cloud contact Multichannel Quality management 
Playvox
MAY 4, 2023
A true omnichannel contact center integrates its engagement channels so that agents have full access to a customer’s history, no matter what channel they reach out in. Multichannel contact centers offer service in many digital channels, but those channels are siloed. Don’t you feel the same?
JustCall
DECEMBER 12, 2022
Multi-channel platform 24×7 Support CRM Integration with all CRM systems Speech analytics Live call monitoring/whispering and barging Call distributed equally between agents Single solution for handling large call volumes. Exotel’s cloud telephony solutions give you a good option when you need auto dialer software in your company.
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