Computer Telephony Integration: 8 Ways It Benefits Customer Support
aircall
NOVEMBER 4, 2016
For instance, a VOIP business phone system matches a session to every agent, so they can work from different computers, even remotely or from home. You will empower your team to truly work as a cohesive unit, and this will make a favorable impression on your customers. Let’s look at the example of a VOIP business phone system.
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