Remove Automatic Callback Remove Consulting Remove Customer Care Remove Wait times
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6 Mistakes to Avoid at All Cost in Customer Service Phone Support

NobelBiz

The call is routed to customer support if the needs relate to a complaint about a previously purchased product. Mistake 2: Keep your client waiting on the line “All our agents on the line. Your anticipated wait time is 10 minutes “. The callback option offers many benefits that enables workflow to perform at its best.