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Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

This article will explore the various beneficial effects that computer-telephone integration can have on your call center installation, and on your customer experience. Computer telephony integration enables video and conference calling, whisper coaching, and file transfers. Features which enhance the customer experience.

article thumbnail

Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

This article will explore the various beneficial effects that computer-telephone integration can have on your call center installation, and on your customer experience. Computer telephony integration enables video and conference calling, whisper coaching, and file transfers. Features which enhance the customer experience.