6 Mistakes to Avoid at All Cost in Customer Service Phone Support
NobelBiz
FEBRUARY 17, 2023
And the best one to tackle this problem is: Automatic callback Callback is a CTI function that allows callers to request a callback if the line is busy, no agent is available to handle their call, or they just wish to be called back later. You can fully harness the power of data with the OMNI+ custom reporting engine.
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