Remove Automatic Callback Remove Call Logging Remove Customer Experience Remove Wait times
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Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

What are the benefits of computer telephony integration for a call center? This article will explore the various beneficial effects that computer-telephone integration can have on your call center installation, and on your customer experience. This is immensely helpful to call center agents and managers alike.

article thumbnail

Computer Telephony Integration: 8 Ways It Benefits Customer Support

aircall

What are the benefits of computer telephony integration for a call center? This article will explore the various beneficial effects that computer-telephone integration can have on your call center installation, and on your customer experience. This is immensely helpful to call center agents and managers alike.