Automatic Callback Call Center Call Logging Contact Center 
Dialer 360
JANUARY 18, 2019
A contact center in general term for any place or location where calls are made and received. Another, call center puts more emphasis on customer contact, CX. In the contact center, having in-depth knowledge about call center jargons, essential for reps’ success.
Dialer 360
SEPTEMBER 7, 2018
These very important to have a thriving call center. Call center terminologies that everybody should have aware of. Here is call center around the globe experiencing growth in technologies. The Amazing A to Z Call Center Terminologies. Abandoned call. Automatic Callback.
Expert insights. Personalized for you.
20 
Let's personalize your content