Automatic Callback Benchmark Coaching Customer effort 
aircall
NOVEMBER 4, 2016
Computer telephony integration enables video and conference calling, whisper coaching, and file transfers. This allows for specified routing of calls, and boosts first call resolution, a crucial metric of customer satisfaction. By being placed in a queue, customers know they will be called back, and are freed up to go about their day.
aircall
NOVEMBER 4, 2016
Computer telephony integration enables video and conference calling, whisper coaching, and file transfers. This allows for specified routing of calls, and boosts first call resolution, a crucial metric of customer satisfaction. By being placed in a queue, customers know they will be called back, and are freed up to go about their day.
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