APIs contact center solutions Engineering Time management 
NobelBiz
AUGUST 11, 2022
In this article, find out: How Cloud-Based Contact Center Solutions – CCaaS increase flexibility and agent productivity? Why CCaaS flexibility is so important for call centers? CCaaS solutions have grown in popularity in recent years for various reasons.
JustCall
AUGUST 16, 2021
Real time call monitoring features include live call monitoring. This is useful for managers in guiding and assessing agents in real time. Managers may listen to ongoing calls between agents and customers, without either parties knowing. Software engineers familiar with using APIs can operate CPaaS.
Expert insights. Personalized for you.
52 
Let's personalize your content