Answering Machine Detection: A Call Center’s Game Changer
NobelBiz
AUGUST 14, 2023
Parallel to these advancements, the landscape of AMD has also witnessed the rise of network-based answering services, like voicemail-to-text or voicemail-to-email, offered by telecom operators or third-party providers. Feedback Loops: Establish mechanisms for agents to provide feedback on AMD’s performance.
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