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4 Insightful Contact Center Reports You Should Be Reading

Fonolo

They are a division of IQPC, which produces the Call Center Week conferences. (If For this report they surveyed customer experience, contact center, marketing, customer care, IT, and operations professionals. This lines up with our experience selling a call-back solution. Who wrote it: Call Centre Helper.

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4 Insightful Contact Reports You Should Be Reading

Fonolo

They are a division of IQPC, which produces the Call Center Week conferences. (If For this report they surveyed customer experience, contact center, marketing, customer care, IT, and operations professionals. This lines up with our experience selling a call-back solution. Who wrote it: Call Centre Helper.