Accountability Automatic Callback First call resolution Wait times 
aircall
NOVEMBER 4, 2016
Your log keeps a detailed account of every call, and you can cross-reference that information with other integrated services. This way, when they reach you, the customer’s information and call history will appear to the agent. Studies show that computer-telephone integration r educes the average length of a call.
aircall
NOVEMBER 4, 2016
Your log keeps a detailed account of every call, and you can cross-reference that information with other integrated services. This way, when they reach you, the customer’s information and call history will appear to the agent. Studies show that computer-telephone integration r educes the average length of a call.
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