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Abandon Call

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3 Ways to Slash Abandoned Calls to Your Contact Center Now

Babelforce

APRIL 14, 2020

How to cheat at reducing your abandon rate… How to reduce your abandon rate (honestly) Where do I start? What abandon rate should your contact center aim for? Obviously you want your rate of abandoned calls as low as possible. Self-service – It’s time to audit the self-service options that you offer.

Abandon Call Contact Center Abandon rate Interactive Voice Response

article thumbnail

3 Ways to Slash Abandoned Calls to Your Contact Center Now

Babelforce

APRIL 14, 2020

How to cheat at reducing your abandon rate… How to reduce your abandon rate (honestly) Where do I start? What abandon rate should your contact center aim for? Obviously you want your rate of abandoned calls as low as possible. Self-service – It’s time to audit the self-service options that you offer.

Abandon Call Contact Center Abandon rate Interactive Voice Response

article thumbnail

3 Ways to Slash Abandoned Calls to Your Contact Center Now

Babelforce

APRIL 14, 2020

How to cheat at reducing your abandon rate… How to reduce your abandon rate (honestly) Where do I start? What abandon rate should your contact center aim for? Obviously you want your rate of abandoned calls as low as possible. Self-service – It’s time to audit the self-service options that you offer.

Abandon Call Contact Center Abandon rate Interactive Voice Response