Direct Messaging in Salesforce – the Path to Seamless Business Communication
CSM Magazine
JANUARY 21, 2021
percent of all retail e-commerce is expected to be generated via m-commerce , and both Europe and the US are expected to be the major players in the m-commerce market before 2024. An added benefit of integrating messaging channels with Salesforce is deeper personalization. In the US, in 2021, 53.9 Taking Tech Stack to the next level.
52 
Let's personalize your content