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Get Your Contact Center Ready for the Modern Age

NICE inContact

If you purchased a laptop in 2012 and compared it to one today it would be like comparing a raft to a nuclear submarine! This is also true for call center systems. Because software and hardware either wears out or becomes functionally obsolete. How does all this impact your call center?

article thumbnail

Get Your Contact Center Ready for the Modern Age

NICE inContact

If you purchased a laptop in 2012 and compared it to one today it would be like comparing a raft to a nuclear submarine! This is also true for call center systems. Because software and hardware either wears out or becomes functionally obsolete. How does all this impact your call center?