Drive more meaningful conversations per hour with the power dialer built for fast-moving sales teams. Get actionable insights that help reps sell better, and automate routine tasks with ease.
Boost agent productivity with automation and drive more meaningful conversations per hour.
Maximize productivity
Automate email and SMS outreach with advanced workflows.
Schedule callbacks effectively
Re-engage interested leads at their convenience with automated callback scheduling.
Improve pick-up rates
Dial with local numbers and branded caller IDs for higher answer rates.
Drive better conversations
Help reps sell better with on-screen scripts and contact info pop-ups.
Optimize sales performance for every rep and campaign with advanced analytics and reporting.
“What's really amazing about JustCall is that we've created the outbound-sales reach of 100 agents — but I've only had to hire 10.”
- Ray Polanco, Founder and CEO at Sunup Solar
“Because we can track and analyze all of our communications through JustCall, we're learning which types of texts play a role in converting leads.”
- Klaus Salchner, CTO at Apollo Insurance
“In 12 months, JustCall helped customer response times go from a couple of days to within a day.“
Reed Lewallen, Manager of Investor Care at CrowdStreet
“JustCall always works, without fail. And the support I've gotten from the company is outstanding.”
- Scott Stewart, Director of Operations AT EZ-BDC
"The SMS automations, the dynamic dialer etc are all working together to create better customer experience."
- Julian Fayad, Founder and CEO, LoanOptions.ai
To save yourself on buyer's remorse, ask yourself these questions before pitching a dialer software to your CEO and CFO.
A power dialer system is software that automatically dials numbers one by one.
It eliminates manual dialing and reduces the time reps spend on unanswered calls, busy tones, and answering machines.
Here’s how sales reps typically use a power dialer:
Open APIs, native integrations, and modern webhooks — JustCall works with all the go-to-market tools your team already uses.
The short answer: Yes, but how tight the rules are vary across countries.
The long answer: In most areas, using a power dialer is perfectly legal, but there are a few important exceptions to keep in mind.
For instance, in the US, the Federal Communications Commission (FCC) has tight regulations on automated dialing systems to prevent unwanted telemarketing calls. These rules mandate that any automated calling system must include an "opt-out" option, allowing recipients to stop future calls easily. This opt-out must be clearly explained at the start of each call.
Additionally, it's prohibited to use these systems to dial emergency numbers like 911 or any number on the National Do Not Call Registry. Failing to comply with these regulations can result in steep fines, so it's crucial for businesses using power dialers to be well-versed in and adhere to all applicable laws.
In other countries, the rules can vary. Take India, for example, where the Telecom Regulatory Authority Of India (TRAI) has slightly more relaxed regulations. The core rule is that calls initiated by a power dialer shouldn’t result in silent (abandoned) calls. Like in the US, recipients should also be allowed to opt-out of automated calling campaigns.
In any case, if you're considering a power dialer for your business, make sure to double-check with local authorities to ensure you're on the right side of the law.
A power dialer is designed to enhance personalized conversations and streamline individual call handling, whereas a predictive dialer aims to maximize the efficiency of large-scale call operations.
When using a power dialer, you start by loading a list of contacts into the system. The dialer then sequentially contacts each number, allowing the operator to select or skip calls as preferred. In more advanced setups, a power dialer can display detailed information about each contact, drawn directly from your CRM, to provide context for the call.
Typically, a power dialer is preferred by inside sales teams targeting a specific set of qualified leads. These leads require more focused selling, which is made possible with a power dialer system. In B2B, this becomes even more important if multiple stakeholders are looped into the call.
In contrast, a predictive dialer automates the process by dialing several numbers at once from your lead list. It uses complex algorithms and AI-driven models to predict the exact moment an agent will become available, thereby lining up the next set of calls automatically. This system requires no manual intervention, optimizing agent time and increasing call volume capacity.
Predictive dialers are preferred by outbound call center teams who regularly engage in high-volume calling. Daily and monthly quotas are primary KPIs, and a predictive dialer is the best way to achieve these quotas.
The main difference between a power dialer and progressive dialer boils down to manual input requirement.
The software automatically dials numbers sequentially, with manual input required from the salesperson to dial the next number.
The software works like a power dialer but does not need any manual input to make calls. The dialer will automatically call the next number as soon as the previous call has ended, or at a predetermined calling pace configured on the software.
Integrating JustCall’s Power Dialer (which we call the Auto Dialer) with your CRM is super easy. The process can vary from one CRM to another, but the general process is this.
For some CRMs, there are a couple of additional steps for complete integration, but the process is easy and can be done in minutes. Learn more about integrating JustCall with your CRM.
With JustCall integrated with your CRM, you can quickly sync contacts to JusCall and also set up automations based on your CRM mechanisms.
For many CRMs, you also get ‘click-to-call’ and ‘click-to-text’ buttons on your CRM dashboard, which means you don’t even need to open the JustCall app to dial numbers. It doesn’t get more efficient than this!
Depending on the call flow, a power dialer can make up to 75-80 calls an hour, which is about 5-6x the dialing volume you’d get from a standard PBX or KSU telephone system.
Power dialers can cost as low as $15 per user and as high as $150+ per user. But remember that, depending on the vendor, this pricing may only cover basic power dialer features, with more advanced and useful features packaged as add-ons (which can sometimes cost more than the dialer itself).
JustCall’s Power Dialer (we call it an Auto Dialer) comes as part of our Pro subscription plan and above, priced at $49 per month per user.
This includes not just the Auto Dialer but also a range of sales-relevant platform features, including advanced workflows, analytics, and even a dedicated customer success manager for when you need help.