Cisco - Contact Center

FEBRUARY 20, 2024

This year, like no other, we will see organizations tap into APIs to sidestep the complexity and cost of developing and maintaining their own AI solutions and models. In pursuit of digital… Read more on Cisco Blogs

APIs 98

APIs 98

Comm100

DECEMBER 12, 2023

This blog will delve into the top four customer service trends that are expected to take center stage in 2024. This blog is written for you, the experienced customer service professionals, who are the driving force behind these changes that will improve CX and internal efficiencies. Now, it’s about being one step ahead.

Customer Service 81

Customer Service Chatbots APIs Government 81

JustCall

APRIL 3, 2024

Features you should look for in modern auto dialers Here are four crucial features that modern auto dialers in 2024 should have to maximize the potential of your sales teams or agents: Predictive dialing: Basic auto dialers are better than manual dialing , but predictive dialing takes it further. creating visualizations such as charts).

Sales 52

Sales CRM Scripts APIs 52

AWS Machine Learning

NOVEMBER 16, 2023

This is a joint blog with AWS and Philips. Users from several business units were trained and onboarded to the platform, and that number is expected to grow in 2024. Philips is a health technology company focused on improving people’s lives through meaningful innovation.

Healthcare 90

Healthcare Government Engineering APIs 90

aircall

MAY 12, 2021

currency) by 2024. Explore your options for a quality cloud-based phone system vendor that leverages an open API technology. The post Why Small Businesses Need to Accelerate Their Digital Transformation appeared first on Aircall Blog. Small businesses contributed 48% ($17 trillion U.S. currency) to the GDP of the U.K.,

Best practices 62

Best practices Entertainment Technology APIs 62

AWS Machine Learning

NOVEMBER 22, 2023

Also learn how prompts can be integrated with your architecture and how to use API parameters for tuning the model parameters using Amazon Bedrock. In this workshop, learn how to use vector databases with Amazon Bedrock, a service that makes foundation models from Amazon and leading AI companies available via a single API.

Engineering 112

Engineering Best practices APIs Government 112

AWS Machine Learning

APRIL 30, 2024

As of April 30, 2024 Amazon Q Business is generally available. If you want to know more, take a look at the Amazon Q Business launch blog post on AWS News Blog , and refer to Amazon Q Business User Guide. Your employees can access enterprise content securely and privately using web applications built with Amazon Q Business.

Enterprise 104

Enterprise Accountability APIs Management 104