Enterprise Related Topics 
NobelBiz
APRIL 2, 2024
With the growing customer expectations, enterprises are under great pressure to deliver exceptional service. At the core of this modern transformation lie Enterprise Contact Center Solutions , sophisticated platforms designed to streamline communication, enhance productivity, and drive customer satisfaction.
Upstream Works
JUNE 15, 2023
We enhance Amazon Connect with a unified desktop, digital channel flexibility, seamless integrations and management simplicity The post Become Enterprise-Ready with AI appeared first on Upstream Works. Upstream Works is excited to introduce you to our newest product offering – Upstream Works for Amazon Connect.
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Cisco - Contact Center
MARCH 29, 2024
What an action-packed week we have had at Enterprise Connect! It was a fantastic opportunity to connect with customers and partners as we unveiled a series of groundbreaking collaboration… Read more on Cisco Blogs
CSM Magazine
APRIL 23, 2024
When discussing communication and collaboration tools for businesses, we often encounter the terms “intranet platforms” and “enterprise social networks.” On the other hand, enterprise social networks shine in situations that demand departmental cooperation, especially when innovation or issue resolution is critical.
Speaker: Steve Pappas, Chief Strategist, Startup and Early Stage Growth Advisor, Keynote Speaker, CX Podcaster
To meet this demand, enterprises are embracing innovative approaches that captivate customers and fuel their loyalty. As businesses strive for success in an increasingly digitized world, delivering an exceptional customer experience has become paramount.
ConvergeOne
MARCH 28, 2024
We’ll dive deeper into these technologies, their significance for enterprises, and their potential impact across various industries. These technologies promise to revolutionize business models, accelerate operational efficiencies, and reimagine customer engagement strategies.
Cisco - Contact Center
MARCH 7, 2024
It’s been a year since the Cisco Enterprise Agreement 3.0 became generally available, and we’ve seen incredible results for customers and partners. The story gets even better when Partners use Cisco E… Read more on Cisco Blogs
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In this whitepaper you will learn about: Use cases for enterprise audio. Deepgram Enterprise speech-to-text features. How you can label, train and deploy speech AI models. Overview of Deepgram's Deep Neural Network. Why Deepgram over legacy trigram models.
Speaker: Scott Stephenson, Co-Founder, CEO Deepgram
Learn how enterprises can unlock new opportunities with transcription, analysis, and enablement that’s available in milliseconds for every single call. Post-call analysis and selective call auditing has brought you more information and insights on your customers, but what can you do with real-time transcriptions for all your calls?
Advertiser: Vanilla Forums
This guide will provide you with an overview of what procuring an online community can do for enterprise organizations, including: How community compliments enterprise priorities. Crucial enterprise community features to look for when assessing vendors. Strategic community programs that drive enterprise community success.
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Download "The Rise of the AI Coaching System: Powering the Empathic Enterprise" to: Discover how real-time AI provides a scalable coaching solution designed to guide frontline workers in the moments that matter most, on every call and no matter the location Learn how customer-focused organizations are transforming into empathic enterprises through (..)
Learn Why Enterprise leaders need to build a road map that is based on best practices of ITSM and is also flexible to modify itself as per the changing industry trends/customer expectations.
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Speech is a powerful tool for the enterprise with the ability to unlock insights and automate actions. To answer this question, Deepgram partnered with Opus Research to examine the state of ASR in the enterprise across 400 decision-makers. In this report, you will learn: How ASR is being used. Where speech data is underutilized.
Speaker: John Ragsdale, Vice President of Technology Research for TSIA
As enterprise technology firms are in the midst of a rapid transition from on-premise to cloud technology, product development, sales, implementation, and support strategies are obliged to follow suit. John’s own Enterprise Community Progression Model. Join us to learn: How community enables adoption, expansion, and growth.
Advertiser: ZoomInfo
Consolidating your tech stack is an effective cost-saving measure that drives GTM efficiency and adds value to your enterprise. With a cohesive, integrated tech stack, your revenue teams can deliver an excellent customer experience that sets you up to win faster than your competitors.
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