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Innovate or Stagnate: Top 4 Customer Service Trends for 2024

Comm100

This blog will delve into the top four customer service trends that are expected to take center stage in 2024. This blog is written for you, the experienced customer service professionals, who are the driving force behind these changes that will improve CX and internal efficiencies. Now, it’s about being one step ahead.

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Why Small Businesses Need to Accelerate Their Digital Transformation

aircall

currency) by 2024. Digital tools are remote-friendly , so consider hiring the best talent from a different geographical area and put them to work in a virtual environment. . Explore your options for a quality cloud-based phone system vendor that leverages an open API technology. currency) to the GDP of the U.K., trillion U.S.

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Philips accelerates development of AI-enabled healthcare solutions with an MLOps platform built on Amazon SageMaker

AWS Machine Learning

This is a joint blog with AWS and Philips. Users from several business units were trained and onboarded to the platform, and that number is expected to grow in 2024. Philips is a health technology company focused on improving people’s lives through meaningful innovation.

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Your guide to generative AI and ML at AWS re:Invent 2023

AWS Machine Learning

Hear best practices for using unstructured (video, image, PDF), semi-structured (Parquet), and table-formatted (Iceberg) data for training, fine-tuning, checkpointing, and prompt engineering. In this talk, explore strategies for putting your proprietary datasets to work when building unique, differentiated generative AI solutions.

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Enable data sharing through federated learning: A policy approach for chief digital officers

AWS Machine Learning

This is a guest blog post written by Nitin Kumar, a Lead Data Scientist at T and T Consulting Services, Inc. Furthermore, model hosting on Amazon SageMaker JumpStart can help by exposing the endpoint API without sharing model weights. In this post, we discuss the value and potential impact of federated learning in the healthcare field.

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Welcome to a New Era of Building in the Cloud with Generative AI on AWS

AWS Machine Learning

We expect our first Trainium2 instances to be available to customers in 2024. They want to be able to easily try the latest models, and also test to see which capabilities and features will give them the best results and cost characteristics for their use cases. Meta Llama 2 70B, and additions to the Amazon Titan family.

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