Comm100

DECEMBER 12, 2023

This blog will delve into the top four customer service trends that are expected to take center stage in 2024. This blog is written for you, the experienced customer service professionals, who are the driving force behind these changes that will improve CX and internal efficiencies. Now, it’s about being one step ahead.

Customer Service 81

Customer Service Chatbots APIs Government 81

JustCall

APRIL 3, 2024

Features you should look for in modern auto dialers Here are four crucial features that modern auto dialers in 2024 should have to maximize the potential of your sales teams or agents: Predictive dialing: Basic auto dialers are better than manual dialing , but predictive dialing takes it further. Reporting and analytics tools.

Sales 52

Sales CRM Scripts APIs 52

Hodusoft

MAY 10, 2024

As per recent stats the number of remote call center agents is expected to grow by 60 percent from 2022 to 2024. Personalized Customer Experiences Virtual call center platforms often include features like advanced analytics, customer segmentation, and personalized scripting tools.

virtual call center 52

virtual call center Call Center Contact Center call center software 52

AWS Machine Learning

DECEMBER 16, 2022

Gartner predicts that by 2024, 60 percent of the data used for the development of ML and analytics solutions will be synthetically generated and that the use of synthetic data will continue to increase substantially. This blog post explores tabular synthetic data generation. About the Author.

Enterprise 71

Enterprise APIs Analytics Accountability 71

AWS Machine Learning

NOVEMBER 16, 2023

This is a joint blog with AWS and Philips. Users from several business units were trained and onboarded to the platform, and that number is expected to grow in 2024. Throughout her professional career, she has delivered multiple analytics-driven projects for different industries such as banking, insurance, telco, and the public sector.

Healthcare 89

Healthcare Government Engineering APIs 89

AWS Machine Learning

NOVEMBER 22, 2023

Learn how to utilize your datasets using Amazon SageMaker and Amazon Bedrock as well as popular frameworks like PyTorch with AWS compute, storage, and analytics. Also learn how prompts can be integrated with your architecture and how to use API parameters for tuning the model parameters using Amazon Bedrock. Reserve your seat now!

Engineering 110

Engineering Best practices APIs Government 110

AWS Machine Learning

MARCH 15, 2024

This is a guest blog post written by Nitin Kumar, a Lead Data Scientist at T and T Consulting Services, Inc. Furthermore, model hosting on Amazon SageMaker JumpStart can help by exposing the endpoint API without sharing model weights. In this post, we discuss the value and potential impact of federated learning in the healthcare field.

Healthcare 98

Healthcare Government Best practices Engineering 98