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A Comprehensive Guide to Virtual Call Center and Contact Centers

Hodusoft

As per recent stats the number of remote call center agents is expected to grow by 60 percent from 2022 to 2024. Consider APIs and third-party integrations available to extend functionality as needed. Ensure the software complies with industry standards and regulations such as GDPR, HIPAA, or PCI DSS.

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Philips accelerates development of AI-enabled healthcare solutions with an MLOps platform built on Amazon SageMaker

AWS Machine Learning

This is a joint blog with AWS and Philips. These capabilities are essential for demonstrating compliance with regulatory standards and ensuring transparency and accountability in AI/ML workflows. Users from several business units were trained and onboarded to the platform, and that number is expected to grow in 2024.

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Your guide to generative AI and ML at AWS re:Invent 2023

AWS Machine Learning

Also learn how prompts can be integrated with your architecture and how to use API parameters for tuning the model parameters using Amazon Bedrock. In this workshop, learn how to use vector databases with Amazon Bedrock, a service that makes foundation models from Amazon and leading AI companies available via a single API.