A Comprehensive Guide to Virtual Call Center and Contact Centers
Hodusoft
MAY 10, 2024
As per recent stats the number of remote call center agents is expected to grow by 60 percent from 2022 to 2024. Consider APIs and third-party integrations available to extend functionality as needed. Ensure the software complies with industry standards and regulations such as GDPR, HIPAA, or PCI DSS.
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