Transform Customer Experience: Discover the Concentrix advantage with our Champion Challenger Model
Why Do The World’s Leading Companies Partner with Concentrix?
“As soon as I met your outsourcing team I thought, this is the place for my customers.”
This is from a new outsourcing client who engaged us to stress test their relationship with our competitor using our Champion Challenger model.
At Concentrix, human centered design meets innovation to transform customer experiences. The secret to Concentrix’s success is combining long-tenured, passionate, and experienced people with automation and innovation.
Concentrix leverages our onshore and offshore contact center capabilities as well as more than 140 technologists based in Australia. We design, build, and run customer journeys that improve service, increase sales, and drive engagement.
Innovation is embedded in our DNA. We foster a culture where creativity thrives, ideas flourish, and the impossible becomes possible. Our dedicated Innovation Labs are incubators for ground-breaking ideas that translate into real value for our clients.
Experience the Concentrix difference for yourself, speak to us about our Champion-Challenger model today.
By integrating our automated solutions with human insights, we solve our client’s toughest business challenges and deliver real results:
Follow Concentrix for insights into how we’re shaping the future of customer engagement.
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