Here at Vistio, we’re proud to announce that ServiceSim has secured a finalist spot in the Contact Center Solution category at the 18th annual Stevie Awards in Las Vegas in April.
“It’s amazing to see how far ServiceSim has come since we launched it in September. We now have it live in 12 clients including two top tolling agencies, one of the largest utilities, and in healthcare, insurance, outbound sales, and retail, among others.”—Gregg Antenen
The Stevie Awards recognize new innovations in contact center solutions based on the solution’s market performance, critical reception, and customer satisfaction. The organization produces several of the world’s leading business awards shows including the prestigious American Business Awards and International Business Awards.
“It’s amazing to see how far ServiceSim has come since we launched it in September,” said Gregg Antenen, Executive Managing Director at Vistio. “We now have it live in 12 clients including two top tolling agencies, one of the largest utilities, and in healthcare, insurance, outbound sales, and retail, among others.”
ServiceSim will be announced as a Gold, Silver, or Bronze award winner on April 12 at Las Vegas’ Bellagio Hotel & Casino with over 400 global business professionals expected to attend.
This year’s awards saw a staggering 2,300+ nominations from every corner of the globe and from across a wide range of industries. Over 200 international judges were charged with picking the finalists from a pool of talented and innovative companies in over 150 categories, spanning customer service, sales, and groundbreaking new products.
Catch all the details and see who’s who in the finalist lineup at www.StevieAwards.com/Sales.
The rush to incorporate AI into customer-facing roles has led to some high-profile mishaps. These public instances can serve as a cautionary tale, highlighting the importance of a thoughtful and phased approach to AI integration.
The promise of AI to revolutionize customer service with minimal human intervention is enticing, but the road to successful implementation is often fraught with pitfalls.
As AI's impact continues to ripple throughout the CX industry, many recent AI failures in the customer service world have illustrated that, while such innovations hold great potential, they are not without their challenges and risks.
Get access to all the ServiceSim features for 14 days. No credit card required.
Answer six questions to find out how much you can save in operating expenses with AgentHub. No email required!
