Help your reps close more deals, faster with an automatic dialer. Reduce idle time and drive more sales.
Improve agent productivity and convert more leads with a comprehensive dialing solution.
Help your agents make more calls per hour with an effective auto dialer software that takes manual work off your reps’ plates.
Help agents stay on-brand and focused with an on-screen, customizable sales script that communicates your message effectively.
Automatically drop pre-recorded voicemails every time your agents encounter a busy tone or an answering machine.
Ensure your agents never miss out on hot leads with dedicated calling lines for every agent.
Improve how your reps sell with advanced contact and agent management capabilities.
Analyze calls with AI and find insights that help your reps and campaigns do better.
Speed-up processes, gain deep conversation intelligence, and assess team performance more effectively.
Transform live calls or recordings into precise transcripts with AI, capturing every essential detail seamlessly.
Learn MoreDistill long transcripts into concise summaries, and speed-up review and quality assurance.
Learn MoreCategorize conversation keywords into custom 'moments' with AI, revealing trends in customer interactions.
Learn MoreDiscover the real impact of your sales pitch on prospects by analyzing lead conversations for hidden insights.
Learn MoreProvide real-time guidance to sales reps with AI-generated advice from your knowledge base.
Learn MoreAutomatically rate each call with AI for quality assurance and pinpoint agents needing further training.
Learn MoreUnlock comprehensive call insights with AI, analyzing ratios, speed, etiquette, and agent confidence.
Learn MoreAutomate call classification with AI, organizing conversations with advanced filtering options.
Learn MoreAn auto dialer is one of the most versatile and industry-agnostic sales software you can bring in.
Almost every industry that has a sales and/or customer support team can benefit from an auto dialer.
Let’s get a closer look at some of the most common auto dialer use cases.
Both inside sales teams at B2B and B2C businesses as well as sales teams at call centers can benefit from an auto dialer.
Reps can grow their calling rates exponentially, and also cut down on manual tasks with a wide range of automation capabilities that the best auto dialers come with.
Auto dialers like JustCall also come with many enablement features like digital sales scripts, on-screen AI prompts, branded caller IDs, adjustable time zones, local presence dialing, etc. These features contribute to better answer-rates and greater selling confidence.
JustCall’s Auto Dialer (and a few others in the market) come with many useful capabilities for sales managers.
For instance, on JustCall, managers can get full performance visibility at a campaign, team, and individual level from a single analytics dashboard.
Managers can also see their team’s daily calendars and set up calls based on availability.
Then, there’s everything that AI helps managers with: automated call scoring that can help with better coaching programs, rapid transcription and summarization of calls at scale which helps with faster quality assurance reviews, conversation intelligence that can help build stronger pitches, and much more.
For realtors, an auto dialer can streamline client outreach by automatically calling potential buyers from a curated list.
Agents can set the dialing pace based on their schedule, allowing them to prepare for calls with property details and personalized pitches.
This method ensures high engagement rates with interested clients and efficient follow-up calls, driving faster closures.
An auto dialer helps insurance agents by methodically calling leads for initial introductions, policy explanations, and renewal discussions.
It allows agents to focus on customizing their insurance offers during the call, based on the responses they receive, thus enhancing the chances of conversion through tailored communication.
Whether it's for loan processing, new account setups, or investment consultations, financial services firms benefit from using auto dialers to handle their large customer bases.
These systems enable representatives to maximize their call lists while ensuring compliance with regulations about call timings and frequency.
The controlled pace of calls helps in maintaining a professional approach to each customer interaction.
Auto dialers in debt collection agencies can automate the process of reminding debtors about their dues, scheduling repayment calls, and documenting each interaction for legal compliance.
The dialer’s controlled call pacing also prevents overwhelming debtors with too many calls, which could lead to complaints or legal issues.
For healthcare providers, communication isn't just about marketing but also about patient care.
Auto dialers can be used to remind patients about upcoming appointments, medication schedules, and health check-ups.
This not only improves patient compliance with treatment plans but also optimizes the scheduling and use of healthcare facilities.
An important consideration here is to opt for an auto dialer that’s compliant with HIPAA regulations.
Schools and colleges use auto dialers to reach out to prospective students and their parents to inform them about program offerings, admission deadlines, and campus events.
An auto dialer allows institutions to efficiently manage large volumes of calls, especially during peak admission seasons, and to maintain regular communication with existing students’ families regarding academic progress and institutional updates.
Companies in the travel sector can utilize auto dialers for promoting new destinations, travel packages, and last-minute deals.
The ability to control dialing pace means businesses can strategically plan calls during optimal times, increasing the likelihood of reaching customers when they are most receptive to travel planning.
Ecommerce and brick-and-mortar retailers can use auto dialers for various purposes including customer service follow-ups, satisfaction surveys, and promotional announcements.
This ensures ongoing customer engagement and timely feedback collection, driving improvements in service and product offerings.
Open APIs, native integrations, and modern webhooks — JustCall works with all the go-to-market tools your team already uses.
An auto dialer is software that makes calls one-by-one at a pace dictated by a salesperson. The calls are made via VoIP, or Voice over Internet Protocol (a.k.a internet data).
The idea is to automate the dialing process and eliminate dialing errors while also giving reps a chance to view contact information and personalize conversations.
Let’s understand the calling workflow with an auto dialer using an example of how it works on JustCall.
The best auto dialer for your business depends on your feature requirements and budget.
An auto dialer can cost you anywhere between $20 a month to $150+ a month per user. Typically, significantly lower-priced dialers will give you no more than basic features.
The moment you talk about advanced features, you’re looking at a relatively higher price point.
To know if this price is worth paying, make a list of all your current operational and calling bottlenecks, map them with features that can help you smoothen things out, and bring in software that matches your requirements and budget.
An auto dialer is built for focused calling and personalized conversation, while a predictive dialer is built for maximum efficiency in high-volume calling campaigns.
You upload contacts to a campaign, and the dialer makes calls one-at-a-time from the list. The salesperson can choose which contact to call or skip. In advanced versions of an auto dialer, relevant contact information is also displayed next to each number. This data is pulled from the CRM.
You upload contacts to a campaign, and the dialer calls multiple numbers from the contact list together. Then, based on mathematical algorithms and AI prediction models, the dialer precisely predicts when an agent will wrap-up a call, and initiates the next set of calls. There’s no manual input required.
The JustCall Auto Dialer comes as part of the ‘Pro’ plan (and above). The Pro plan is priced at $49 per user per month when billed annually. Learn more about JustCall pricing and plans.
No, auto dialers are not illegal. However, restrictions on their usage vary across geographies.
E.g. TCPA laws in the US have strict guidelines around how automated dialing systems must be used, while India has similar but more relaxed regulations. In the EU, all dialer software must adhere to GDPR privacy regulations.
JustCall is TCPA, GDPR, and HIPAA compliant and is completely legal to use. Learn more about our security and compliance standards.
An auto dialer is a powerful asset not just for productivity, but also for revenue growth.
Your agents don’t waste any time on busy tones or answering machines, and only spend time talking to leads and customers.
Automatic dialing, easy segmenting, and effective filtering means your agents are more productive and bring in more revenue in a day.
Your agents don’t accidentally dial the wrong number or spend time on invalid contact details.
JustCall’s call recording and monitoring capabilities give you deep insights into campaign and agent performance, helping you optimize and course-correct easily.
More meaningful calls and better conversations equals greater revenue per rep.
Auto dialers do have two valid but easily resolvable challenges.
With high-speed internet access becoming more affordable across devices, and stronger power systems across cities, these issues are rare and can be easily mitigated.
If your internet speed is slow or the majority of the bandwidth is being accessed by other systems, you’ll see more dropped calls and audio quality issues.
There’s an easy fix: ensure that you have a high-speed internet plan from a reputed internet service provider, prioritize bandwidth for the auto dialer when your team is running campaigns, and use an ethernet connection for faster and more stable internet speed.
since your internet router won’t work.
The fix is straightforward here as well: if your area is prone to power outages, invest in a backup electricity system for your workspace. Your sales reps can also keep the dialer app downloaded on their phones and continue making calls via cellular internet.
Since an auto dialer works on sequential calling, it may not be the right fit for volume calling or if you’re targeting time-sensitive leads. If you have these goals, consider these auto dialer alternatives.
Dials multiple numbers together, skips machine-answered calls with answering machine detection technology, and automatically routes live calls to available agents. Then, the dialer computes when the next agent will be available to receive a call, and keeps the next number dialed.
Dials multiple numbers at once and assigns calls to available agents. But it doesn’t predict agent availability for the next call like a predictive dialer does.
Dials many numbers together, depending on the number of associated calling lines. Here, you can choose software based on the number of calling lines you need, but more calling lines will cost you extra.
Adds new CRM leads to dialer campaigns automatically, sequences these new leads right on top of the calling list, and then is used as a typical auto or predictive dialer solution.
Note: Power, progressive, and preview dialers are versions of an auto dialer and not alternatives to it. E.g. a preview dialer is an auto dialer that lets you view contact info before calling but can’t dial many numbers simultaneously or intelligently route calls that are picked up to multiple agents.