Vistio is proud to announce the launch a pilot of new software with several of its key partners that integrates OpenAI’s GPT to revolutionize the way agents are trained and work in contact centers.

Already a leading provider of technology for the contact center industry, Vistio is leveraging its extensive experience and the power of AI to empower agents to provide better customer service, improve speed to proficiency, and reduce costs, all while improving the agent experience for both new hires and tenured agents.

“With the addition of OpenAI’s GPT, we’re doing more than just bolting on an AI tool to our existing products,” said Sean Murphy, Co-founder and Chief Technologist at Vistio. “We’ve built an AI-enabled tool from the ground up that uses AI in a unique way and that we are confident will change the way our customers think about training from the moment they start to use it.”

“Vistio already has a long history of building tools that simplify and streamline contact center operations, which makes us uniquely positioned to leverage the power of OpenAI’s GPT to drive even greater value for our customers,” said Gregg Antenen, Vistio’s Co-founder and Executive Director.