What’s new with ChurnZero: product release notes for Q1 2024

Just as customer success is always evolving, so is ChurnZero’s customer success software.

Catch up on what’s new from Q1 2024, and see how it makes a difference, in our quarterly roundup of ChurnZero product release notes.

Feature Update : Chart and table enhancements for Customer Journeys

What’s new: Your Journey Milestones and Tasks just got a facelift! We’ve cleaned up your Gantt chart and table views and added different color selection for Milestones.

How it makes a difference: Manage progress and stay on top of where every customer is on their journey, whether it’s events, logins, or completed courses. Everything is connected and in real time, which means assessing where to help your customers next is just a (color-coded) click away.

Find out more: https://churnzero.com/features/customer-journeys/

Feature Update: Summary rows in Segmentation

What’s new: Get a snapshot of your segments’ most important data points. Summary rows now provide a quick visual display at the top of each segment/list, based on the data you already have, like frequency, sum, mean, median, and mode.

How it makes a difference: Save time on segmentation review, search, and updating. Your customer base is already sorted into groups – time to get more efficient and drive faster reporting and new insights.

Find out more: https://churnzero.com/features/customer-segmentation/

New Feature: Integrations Hub

What’s new: So long drop-down list – hello streamlined hub! All of your account integrations are now in one central location. The Hub shows all active account integrations in a clean gridded layout. Each integration has its own card with high-level info for easy access and editing options. And all the same data is still accessible by selecting any card

How it makes a difference: Native integrations are even faster to find, review, and edit, so ChurnZero admins can quickly and efficiently manage their account integrations in one place.

Find out more: https://churnzero.com/integrations/

To explore ChurnZero’s latest features in full, visit our Features page.