customer-success-specialist-job-description Blog Related Topics 
ProProfs Blog
MAY 21, 2020
According to a study by Microsoft, 56% of people around the world have stopped doing business with a company because of poor customer service experience. However, it also indicates that a lot depends on the kind of customer service operators you hire for your business. What is a Customer Service Job? Let’s get started!
Beyond Philosophy
FEBRUARY 6, 2019
Customer Experience as an industry is at a crossroads. In our recent podcast, we had a guest Bob Thompson, CEO of Customer Think Corp., an independent research and publishing firm focused on customer-centric business management and the founder and editor-in-chief of CustomerThink.com. It’s time to put up or shut up.
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Nicereply
JANUARY 28, 2020
Well-written job description goes a long way toward positioning your organization as a great place to work and toward drawing in high caliber applicants. Many customer service leaders don’t enjoy writing job descriptions. The purpose of a job description. The “normal” job description.
aircall
DECEMBER 17, 2021
From best practices to collecting feedback and from writing job descriptions and creating internal recruitment processes, the holiday season gives HR professionals time to reflect. saw a record number of job postings , making the job market more competitive than ever. Make Your Job Stand Out . This year, the U.S.
Nicereply
NOVEMBER 26, 2020
Nevertheless, to hire, onboard, and retain a great customer support agent may bring numerous challenges. Running a successful team of remote support agents requires hiring or training people with corresponding skills and aptitude. Soft skills are of key importance at this stage as customer service runs on soft skills.
Amity
JULY 26, 2018
In the growing field of customer success, it can be difficult to find the right people for the job, especially because some of them don’t even know that the job exists yet. This blog will teach you how to write an effective customer success job posting that will give you a pool of stellar candidates.
ijgolding
MAY 7, 2015
Since I became an independent Customer Experience Practitioner in 2012, I have rigorously ensured that I am described as a specialist in my role – not an expert – a specialist. My development as a Customer Experience specialist comes in a variety of forms. Allow me to introduce you to Earl Lynch.
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