C Space

APRIL 22, 2020

The Brand Move Roundup – April 22, 2020. Major League Soccer has launched the MLS Unites and Train with MLS programs – designed to educate, entertain and celebrate heroic efforts during the pandemic. Brand Move Roundup – April 22, 2020. Brand Move Roundup – April 21, 2020. Brand Move Roundup – April 20, 2020.

Entertainment 52

Entertainment Advertising Banking Education 52

C Space

APRIL 21, 2020

The Brand Move Roundup – April 21, 2020. Listeners rely upon us for the information they trust and need, and for the companionship and entertainment they love. Brand Move Roundup – April 21, 2020. Brand Move Roundup – April 20, 2020. Brand Move Roundup – April 17, 2020. Brand Move Roundup – April 16, 2020.

Entertainment 52

Entertainment Healthcare Advertising Consulting 52

C Space

MAY 18, 2020

The Brand Move Roundup – May 18, 2020. With parents needing to entertain their kids all day, the rise of children’s music has an obvious explanation. The merging of entertainment and commerce is something that e-commerce brands in Asia Pacific are leading the charge on. Brand Move Roundup – May 18, 2020.

Entertainment 52

Entertainment Advertising APIs Calibration 52

Callminer

SEPTEMBER 1, 2020

While it may not have been our typical, in-person experience filled with cocktail hours and outdoor activities, there was no shortage of entertainment and powerful and engaging insight from the customer experience (CX) and contact center industry’s most influential leaders, and hands-on practitioners. CETX 2020: It was a cyber success.

Entertainment 182

Entertainment Analytics Contact Center Customer Service 182

C Space

SEPTEMBER 21, 2020

The Brand Move Roundup – September 21, 2020. As the streaming video market continues to thrive during lockdowns and the at-home entertainment boom, network Discovery plans to debut its direct-to-consumer streaming service — which will be called Discovery+ , according to a trademark filing — in the first quarter of 2021.

Entertainment 40

Entertainment Transportation Banking Sales 40

C Space

JUNE 9, 2020

The Brand Move Roundup – June 9, 2020. People spending more time in the comfort of their homes is likely to persist – whether that be working, recharging or entertaining,” Fernish said in a statement. Brand Move Roundup – June 9, 2020. Brand Move Roundup – June 8, 2020. Brand Move Roundup – June 6, 2020.

Education 52

Education Entertainment Surveys Technology 52

C Space

JULY 22, 2020

The Brand Move Roundup – July 22, 2020. Fans can watch superstars play practical jokes on their teammates, shotgun brewskis and make fishing entertaining. Brand Move Roundup – July 22, 2020. Brand Move Roundup – July 21, 2020. Brand Move Roundup – July 20, 2020. Brand Move Roundup – July 16, 2020.

Transportation 52

Transportation Entertainment Surveys Accountability 52

C Space

JUNE 23, 2020

The Brand Move Roundup – June 23, 2020. We anticipate an additional uplift to come when retail in these areas of the UK also reopens and the hospitality and entertainment industry is given the green light to resume trading in the coming weeks.”. Brand Move Roundup – June 23, 2020. Brand Move Roundup – June 22, 2020.

Airlines 52

Airlines Transportation Entertainment Advertising 52

C Space

MAY 7, 2020

The Brand Move Roundup – May 7, 2020. The $148 garment, designed “for what working from home really means in 2020, when you’re taking care of business at your job, but also checking off everything else on your to-do list,” apparently has “the stretch, comfort and ease of a sweatpant, with the polish and structure of a trouser.”.

Healthcare 52

Healthcare Entertainment Surveys Morale 52

C Space

JUNE 10, 2020

The Brand Move Roundup – June 10, 2020. It is hoping a mix of virtual experiences and live entertainments – such as DJs – will help shoppers feel no less pampered. “We The 2020 Detroit auto show has been canceled, as its venue was used as a field hospital for the Federal Emergency Management Administration.

Entertainment 52

Entertainment Advertising Sales Personalization 52

C Space

APRIL 14, 2020

The Brand Move Roundup – April 14, 2020. The couple is also helping actors and entertainment industry workers in the U.S.: The Motion Picture and Television Home and SAG-AFTRA Fund are helping provide financial aid to those affected by the entertainment industry’s widespread shutdown because of the pandemic.

Healthcare 52

Healthcare Entertainment Banking Government 52

C Space

JUNE 24, 2020

The Brand Move Roundup – June 24, 2020. At Fandango, our mission has always been super-serving fans with their entertainment needs, and we cannot wait to help fans get back to the big screen safely and at the right time,” said Fandango president Paul Yanover. Brand Move Roundup – June 24, 2020. Twitter is giving its U.S.

Entertainment 52

Entertainment Government Personalization Surveys 52

C Space

JULY 15, 2020

The Brand Move Roundup – July 15, 2020. When it held a virtual seminar this May to teach others about the transition process, more than 200 local hospitality and entertainment companies tuned in. Brand Move Roundup – July 15, 2020. Brand Move Roundup – July 14, 2020. Brand Move Roundup – July 13, 2020.

Sales 52

Sales Entertainment Banking Education 52

C Space

JUNE 16, 2020

The Brand Move Roundup – June 16, 2020. That’s according to a new study from web analytics firm SimilarWeb , which looked at the buying habits of consumers on the ecommerce platform from January to April 2020, and compared it to the same period last year. increase in conversions in early 2020, an increase of 7.8

Advertising 52

Advertising Entertainment Surveys Personalization 52

C Space

MAY 18, 2020

The Brand Move Roundup – May 15, 2020. While many entertainers have turned to performing online during these unprecedented times, this event is different from anything that has happened in the past few months. Brand Move Roundup – May 15, 2020. Brand Move Roundup – May 14, 2020. Brand Move Roundup – May 13, 2020.

Transportation 52

Transportation Sales Entertainment APIs 52

C Space

MAY 20, 2020

The Brand Move Roundup – May 20, 2020. The appetite for fresh entertainment during lockdown when content from traditional channels has been exhausted, along with increased demand for TV content at all times of the day, is contributing to consumers re-evaluating SVOD services,” the report’s authors conclude. Read More.

Airlines 52

Airlines Transportation Government Sales 52

C Space

MAY 6, 2020

The Brand Move Roundup – May 6, 2020. It has not been enough to alleviate a financial crisis at Airbnb, which said on Tuesday it was cutting 25 per cent of its workforce; the company now expects its global 2020 revenue to be half of the $4.8bn it took in last year. Brand Move Roundup – May 6, 2020. Read More.

Government 52

Government Consulting Consulting Entertainment 52

C Space

APRIL 16, 2020

The Brand Move Roundup – April 16, 2020. And a Facebook survey found 76% of Instagram users say brands on the platform are “entertaining” and 77% say the Instagram profiles are “creative.” Brand Move Roundup – April 16, 2020. Brand Move Roundup – April 15, 2020. Brand Move Roundup – April 14, 2020.

Healthcare 52

Healthcare Entertainment Government Advertising 52

C Space

JUNE 17, 2020

The Brand Move Roundup – June 17, 2020. The plans for the two-million-square-meter neighborhood include parks, homes, entertainment venues and offices but zero roads for cars; instead, pedestrians must travel by foot, bicycle, or ferry. Brand Move Roundup – June 17, 2020. Brand Move Roundup – June 16, 2020.

Airlines 52

Airlines Biotechnology Government Sales 52

C Space

APRIL 17, 2020

The Brand Move Roundup – April 17, 2020. Basically, unique experiences you can share with others online, from virtual cocktail sessions to meditation, entertainment and education. Brand Move Roundup – April 17, 2020. Brand Move Roundup – April 16, 2020. Brand Move Roundup – April 15, 2020. Read More.

Healthcare 52

Healthcare Entertainment Construction Government 52

C Space

OCTOBER 12, 2020

The Brand Move Roundup – October 9, 2020. Brand Move Roundup – October 8, 2020. Brand Move Roundup – October 7, 2020. Brand Move Roundup – October 6, 2020. Brand Move Roundup – October 5, 2020. Brand Move Roundup – October 2, 2020. Brand Move Roundup – October 1, 2020.

Banking 40

Banking Entertainment Government Technology 40

C Space

MAY 22, 2020

The Brand Move Roundup – May 21, 2020. While I recognize that Perspectives 2020 was ambitious – perhaps overly so,” said Michelle Boockoff-Bajdek, Skillsoft CMO, “I do believe it tapped into the zeitgeist of a unique moment in our collective history. They need to take Cannes’ lead and skip 2020 as no one will show up.”

Airlines 52

Airlines B2B B2C Entertainment 52

C Space

JULY 8, 2020

The Brand Move Roundup – July 8, 2020. Walmart also has plans to add video entertainment components to the program, though the details remain unclear. The Cross Collection will be released later in 2020. billion in 2020, up 135 million from last year. Brand Move Roundup – July 7, 2020.

Entertainment 40

Entertainment Transportation Marketing Advertising 40

ShepHyken

APRIL 8, 2019

My Comment: My friend Steve Curtin, fellow customer service expert, shares an entertaining story about a problematic experience at a hotel restaurant. CustomerThink) The Customers 2020 Report states that by the year 2020, customer experience will take its rightful place as a key brand differentiator.

Customer Service 253

Customer Service Government Entertainment Healthcare 253

CSM Magazine

DECEMBER 5, 2017

Unlike their predecessors, who use the internet mainly to source information, the research found that 86 percent of Gen Z rely on the internet primarily for social media and entertainment, demonstrating a marked shift from “inform me” to “entertain me.” For them, there is no “online” or “internet.”

Entertainment 40

Entertainment Engineering Surveys Personalization 40

C Space

OCTOBER 13, 2020

The Brand Move Roundup – October 13, 2020. Disney is restructuring its media and entertainment divisions, as streaming becomes the most important facet of the company’s media business. Brand Move Roundup – October 12, 2020. Brand Move Roundup – October 9, 2020. Brand Move Roundup – October 8, 2020.

Advertising 40

Advertising Entertainment Sales Surveys 40

C Space

JULY 31, 2020

The Brand Move Roundup – July 31, 2020. While experiential entertainment was a breakout success before Covid-19, the future appeal of escape rooms – where players race against the clock to get out of a themed room by solving puzzles – might seem unlikely. Brand Move Roundup – July 30, 2020. Read More.

Banking 40

Banking Real estate Entertainment Construction 40

Maru Group

MAY 14, 2020

ESPN networks will air live NBA 2K League matches throughout the 2020 season – the first official esports league operated by a U.S. It’s a new type of entertainment. And, what is more authentic and entertaining than broadcasters and athletes who are unafraid to put themselves out there live and unfiltered?

Entertainment 52

Entertainment Coaching Technology Advertising 52

C Space

OCTOBER 12, 2020

The Brand Move Roundup – October 12, 2020. For workers in entertainment and the arts, massive cuts are likely in coming months as the virus keeps venues shuttered. Brand Move Roundup – October 9, 2020. Brand Move Roundup – October 8, 2020. Brand Move Roundup – October 7, 2020.

Airlines 40

Airlines Government Entertainment Advertising 40

ShepHyken

AUGUST 14, 2020

Content can be designed to raise revenue, sell products, educate, or entertain the consumers. As per stats released in HubSpot’s 2020 State of Marketing report , videos were the most preferred form of content for brands in 2019. However, the focus needs to be on building connections, and building emotion, humanity.

Customer Experience 319

Customer Experience Entertainment Sales Healthcare 319

Beyond Philosophy

FEBRUARY 6, 2020

Moreover, these games are usually fun, so much so that sometimes the entertainment industry makes them into a game show. However, does it sound quite as ominous when you position it as 75 percent of Customer Experience professionals will keep their jobs in 2020? The participants play, typically competing for a payout.

Marketing 405

Marketing Entertainment Consulting Consulting 405

ChurnZero

OCTOBER 6, 2020

That’s why, starting this year, we’ll recognize organizations that have shown a commitment to fostering customer centricity with the 2020 ChurnHero Awards. We’re excited to recognize Sendoso as the winner of the Onboarding Category for the 2020 ChurnHero Awards! Congratulations to all of the winners of the 2020 ChurnHero awards.

Banking 40

Banking SaaS Entertainment Customer advocacy 40

Maru Group

AUGUST 4, 2022

By Maru Entertainment & Technology | August 4, 2022. These have been joined by a slew of services from the likes of gaming hardware manufacturer Nvidia (2020), Google (2019) and Amazon (2021). Maru’s Entertainment and Technology team will return to our survey at key points in the future to measure the growth within this industry.

Entertainment 76

Entertainment Surveys Education Marketing 76

Momentum Telecom

DECEMBER 21, 2020

2020 has been quite the year, to say the least. . For a lot of us, we left behind these icons of office life in March 2020, as the COVID-19 pandemic forced an abrupt switch to working remotely. March 11, 2020, was a watershed moment in the public imagination during the COVID-19 pandemic. C ookie-cutter cubicles.

Entertainment 98

Entertainment Education Technology Employee engagement 98

TechSee

APRIL 28, 2020

In the near term, these experiences will often be centered around immersive technologies such as AR, which has evolved beyond the entertainment space into a powerful customer service tool. These combine multisensory and multitouchpoint interfaces ranging from personal devices and wearables to smart home devices.

Entertainment 124

Entertainment Enterprise Technology Customer Experience 124

Anexa BPO

OCTOBER 15, 2021

The world of commerce has seen a dramatic new format – one that blends entertainment with interactive and instant purchasing. The Chinese retail giant pioneered this ecommerce revolution (in 2020, the first 30 minutes on Taobao Live generated $7.5 And exactly how – and why – do they gain from this sales model?

outsourcing 52

outsourcing Entertainment Business Process Outsourcing Sales 52

CCNG

OCTOBER 19, 2022

Forrester, 2022) In 2022, an average of 59% of customers trust the brands they interact with, 2 percentage points higher than the 57% of customers who trusted brands in 2020. Forbes Insights, 2020) Two-thirds of customers could not recall when a brand exceeded expectations. Another 28% are willing to give mobile messaging a chance.

Customer Experience 195

Customer Experience Journey mapping Metrics Surveys 195