solutions ai 
TechSee
MARCH 21, 2024
Over the last 12 months, our new AI-powered streamlined fiber customer installation solution has helped leading telecoms across North America automate millions of self-installs. By popular demand, we are now offering this AI-automated guided flow as a packaged solution.
AWS Machine Learning
FEBRUARY 6, 2024
Accenture built a regulatory document authoring solution using automated generative AI that enables researchers and testers to produce CTDs efficiently. By extracting key data from testing reports, the system uses Amazon SageMaker JumpStart and other AWS AI services to generate CTDs in the proper format.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Callminer
SEPTEMBER 19, 2023
Today's conversation intelligence solutions are applying GPT and LLMs, and organizations must carefully evaluate building in-house solutions. Read this blog to learn why.
Win the Customer
DECEMBER 12, 2023
Enter generative AI—a game-changer in revolutionizing customer experience across omnichannel environments. Enter Generative AI in Customer Experience Generative AI presents a transformative solution to these omnichannel challenges.
Advertisement
In this eBook, you’ll learn how companies are using advanced conversational AI solutions, like Verint Intelligent Virtual Assistant, to deliver actionable service and assist their contact center agents in both voice and digital channels. Download the eBook now to see how Conversational AI will affect your business.
AWS Machine Learning
SEPTEMBER 28, 2023
In either case, as knowledge management becomes more complex, generative AI presents a game-changing opportunity for enterprises to connect people to the information they need to perform and innovate. With the right strategy, these intelligent solutions can transform how knowledge is captured, organized, and used across an organization.
AWS Machine Learning
OCTOBER 27, 2023
Organizations are using AI to improve data-driven decisions, enhance omnichannel experiences, and drive next-generation product development. Enterprises are using generative AI specifically to power their marketing efforts through emails, push notifications, and other outbound communication channels.
Speaker: Scott Stephenson, Co-Founder, CEO Deepgram
Learn about advances in Conversational AI/Voicebots to reduce agent load. Envision what the call center of the future would look like with real-time AI solutions. In this session, you will: Discover opportunities for agent enablement tools to increase first call resolution.
Advertisement
At LinkLive, we have a security-first mindset and a purpose-built approach to providing excellent CCaaS solutions. We believe in the power of AI to automate self-service when appropriate and to drive more meaningful engagement through advanced performance solutions such as workforce management and reporting.
Advertisement
An Al solution with only the highly technical or difficult calls coming to a human agent is what your organization needs. Read this eBook to discover how to implement AI for the best results in your contact center.
Advertisement
Regardless of whether you are evaluating Automatic Speech Recognition (ASR) solutions to get more value out of your call center data, build the next game-changing voice feature, or are just looking to save a lot of money on speech transcription, Deepgram is the platform to get you there. How you can label, train and deploy speech AI models.
Speaker: Helena Chen, Director of Product Marketing & Marilyn Cassedy, VP of Customer Success
Unfortunately, these measures act more as a band-aid providing temporary relief, rather than a long-term solution. We’ll also share solutions to foster a work environment that supports and empowers employees for the long run. How to harness conversational AI technology to improve the employee experience.
Speaker: Rick Nucci, Co-Founder & CEO of Guru
Join Rick Nucci, Co-Founder and CEO of Guru, as he demystifies AI, explains how machine learning helps contact centers rather than replaces them, and demonstrates how to leverage this new technology to create innovative solutions. How to leverage AI to drive cloud-based solutions in contact centers.
Advertisement
There is a fundamental difference between 1st generation, 2nd generation, and modern-day Automatic Speech Recognition (ASR) solutions that use 100% deep learning technology. In this solution brief, you will learn: The differences between 1st generation, 2nd generation, and modern-day ASR solutions. How to test AI ASR solutions.
Advertisement
Implementing a modern contact center solution, powered by AI, can give contact centers a competitive advantage. While integrating AI is necessary to provide high-quality digital customer service, it is only a piece of the communication platform puzzle.
Expert insights. Personalized for you.
124 
Let's personalize your content