AWS Machine Learning

SEPTEMBER 6, 2023

Generative AI is a type of AI that can create new content and ideas, including conversations, stories, images, videos, and music. With the advent of these LLMs or FMs, customers can simply build Generative AI based applications for advertising, knowledge management, and customer support. within this repository.

Enterprise 97

Enterprise APIs Real estate Construction 97

AWS Machine Learning

FEBRUARY 27, 2024

In this post, we share how Axfood, a large Swedish food retailer, improved operations and scalability of their existing artificial intelligence (AI) and machine learning (ML) operations by prototyping in close collaboration with AWS experts and using Amazon SageMaker. This is a guest post written by Axfood AB.

Best practices 115

Best practices Engineering Scripts Analytics 115

ChurnZero

APRIL 7, 2023

Artificial intelligence (AI) tells a story about technology’s evolution—productivity, innovation, and the relentless push forward. To unpack the potential impact of generative AI tools, it’s important to start from the very beginning: what is AI? In fact, the global AI market is expected to reach $110.8

Entertainment 52

Entertainment Consulting Consulting Marketing 52

AWS Machine Learning

MAY 23, 2023

A recent PwC CEO survey unveiled that 84% of Canadian CEOs agree that artificial intelligence (AI) will significantly change their business within the next 5 years, making this technology more critical than ever. Central to this paradigm is a pipeline-centric viewpoint for developing and operating industrial-strength ML systems.

Engineering 75

Engineering Government Calibration Scripts 75

AWS Machine Learning

NOVEMBER 22, 2023

When a customer has a production-ready intelligent document processing (IDP) workload, we often receive requests for a Well-Architected review. To follow along with this post, you should be familiar with the previous posts in this series ( Part 1 and Part 2 ) and the guidelines in Guidance for Intelligent Document Processing on AWS.

APIs 95

APIs Metrics Enterprise Benchmark 95

AWS Machine Learning

DECEMBER 12, 2023

The launch of ChatGPT and rise in popularity of generative AI have captured the imagination of customers who are curious about how they can use this technology to create new products and services on AWS, such as enterprise chatbots, which are more conversational. We cover the following steps: Deploy SageMaker foundation models.

Chatbots 102

Chatbots Enterprise APIs Best practices 102

JustCall

SEPTEMBER 8, 2023

As a part of the launch, we also introduced several new advanced AI capabilities. AI has been taking the world by storm and for all the right reasons. Generative AI, sentiment analysis , and other such advanced functionalities have been instrumental in improving the way we work. What’s New with JustCall iQ Plans?

Scripts 52

Scripts Coaching Analytics Sales 52

AWS Machine Learning

AUGUST 4, 2023

This post is co-authored by Daryl Martis, Director of Product, Salesforce Einstein AI. With this capability, businesses can access their Salesforce data securely with a zero-copy approach using SageMaker and use SageMaker tools to build, train, and deploy AI models.

APIs 74

APIs Engineering Enterprise Technology 74

AWS Machine Learning

DECEMBER 19, 2023

Artificial intelligence (AI) and machine learning (ML) are becoming an integral part of systems and processes, enabling decisions in real time, thereby driving top and bottom-line improvements across organizations. However, putting an ML model into production at scale is challenging and requires a set of best practices.

Analytics 106

Analytics Engineering Government Best practices 106

AWS Machine Learning

NOVEMBER 17, 2023

From enhancing the conversational experience to agent assistance, there are plenty of ways that generative artificial intelligence (AI) and foundation models (FMs) can help deliver faster, better support. Solution overview We use a shoe retailer use case to build the customer service bot.

APIs 88

APIs Customer Service Construction Analytics 88

AWS Machine Learning

DECEMBER 5, 2023

This post is written in collaboration with Balaji Chandrasekaran, Jennifer Cwagenberg and Andrew Sansom and Eiman Ebrahimi from Protopia AI. In their implementation of generative AI technology, enterprises have real concerns about data exposure and ownership of confidential information that may be sent to LLMs.

Enterprise 99

Enterprise Engineering Technology Finance 99

AWS Machine Learning

NOVEMBER 8, 2023

Medical imaging AI researchers and developers need a scalable, enterprise framework to build, deploy, and integrate their AI applications. MONAI Deploy is one of the key modules within MONAI (Medical Open Network for Artificial Intelligence) developed by a consortium of academic and industry leaders, including NVIDIA.

Healthcare 97

Healthcare APIs Enterprise Engineering 97

AWS Machine Learning

APRIL 5, 2024

Summary In this post, we provided an overview of Content Moderation version 7.0, About the authors Mehdy Haghy is a Senior Solutions Architect at AWS WWCS team, specializing in AI and ML on AWS. Shipra Kanoria is a Principal Product Manager at AWS. Maria Handoko is a Senior Product Manager at AWS.

APIs 107

APIs Advertising Enterprise Technology 107

Uniphore

NOVEMBER 18, 2021

How CX Leaders Can Leverage Emotional Intelligence to Lead Their Teams to Success Human emotions are complex. Emotional Intelligence: An Overview While it may sound like a loose plot for the latest artificial intelligence (AI) Hollywood blockbuster, using machines to understand customer emotion is now very much a reality.

Customer emotions 64

Customer emotions Customer centricity Personalization Call Center 64

Lumoa

NOVEMBER 17, 2022

In the past two years, we’ve seen a massive surge in online shopping, from tech products to fashion items. Customers will take seconds to decide whether to buy a product based on website quality, functionality, and customer support response times. Improving Customer Relationships with AI. trillion by 2025. Data Collection.

Customer Experience 83

Customer Experience Chatbots Feedback Customer Support 83

AWS Machine Learning

MARCH 29, 2024

Amazon Lex provides advanced conversational artificial intelligence (AI) capabilities to enable self-service support for your organization’s contact center. Solution overview The following diagram illustrates the solution architecture. Outside of work, he enjoys ice hockey and games with the family.

Cloud contact 94

Cloud contact Chatbots Contact Center APIs 94

AWS Machine Learning

NOVEMBER 29, 2023

In today’s rapidly evolving landscape of artificial intelligence, deep learning models have found themselves at the forefront of innovation, with applications spanning computer vision (CV), natural language processing (NLP), and recommendation systems. K Lokesh Kumar Reddy is a Senior engineer in the Amazon Applied AI team.

Engineering 85

Engineering Construction Scripts Enterprise 85

AWS Machine Learning

NOVEMBER 16, 2023

One of the key drivers of Philips’ innovation strategy is artificial intelligence (AI), which enables the creation of smart and personalized products and services that can improve health outcomes, enhance customer experience, and optimize operational efficiency.

Healthcare 91

Healthcare Government Engineering APIs 91

Fonolo

DECEMBER 1, 2022

With the right tools on board, your contact center can increase agent happiness and productivity, while hitting your KPIs and running an efficient operation that scales with ease. . For a comprehensive overview of the topic, check out our most recent report on How to Buy Call Center Software.

Contact center software 87

Contact center software Contact Center Interactive Voice Response call center software 87

NobelBiz

FEBRUARY 27, 2024

Artificial Intelligence (AI): AI revolutionizes call centers by enabling smarter interactions and predictive insights. Data Analysis : AI analyzes vast data sets, identifying patterns and predicting customer behavior. Chatbots : AI-powered chatbots handle routine queries, providing quick and accurate responses.

Best practices 105

Best practices Call Center Interactive Voice Response First call resolution 105

Call Journey

MAY 30, 2021

The full overview can be found here. Staff will need to be upskilled or educated to ensure that the human intelligence component of the process is both adequate and timely. ASIC’s full overview can be found here. The identification and systemic management of complaints and issues. Who does this affect?

Complaint resolution 52

Complaint resolution Engineering Education Metrics 52

JustCall

AUGUST 8, 2023

But over time, thousands of customers shopping for billions of products can lead to data lakes that cannot be manually captured or analyzed. This is where the application of AI in ecommerce can turn out to be a game-changer. Use of AI in Ecommerce: An Overview Artificial intelligence is everywhere.

Sales 52

Sales Best practices industry standards Personalization 52

TechSee

JULY 3, 2018

Thanks to the mix of virtual and real world experiences it provides, AR offers users a more engaging and interactive experience, and is even more powerful when combined with artificial intelligence (AI) and computer vision capabilities. AR Manuals: Effective throughout the product life cycle. Product introduction.

Enterprise 128

Enterprise Banking Consulting Consulting 128

AWS Machine Learning

MAY 17, 2023

AWS delivers services that meet customers’ artificial intelligence (AI) and machine learning (ML) needs with services ranging from custom hardware like AWS Trainium and AWS Inferentia to generative AI foundation models (FMs) on Amazon Bedrock. Most importantly, none of your data is used to train the underlying models.

APIs 71

APIs Scripts Engineering Management 71

AWS Machine Learning

DECEMBER 14, 2023

Text-to-image generation is a rapidly growing field of artificial intelligence with applications in a variety of areas, such as media and entertainment, gaming, ecommerce product visualization, advertising and marketing, architectural design and visualization, artistic creations, and medical imaging.

Entertainment 96

Entertainment Construction APIs Engineering 96

AWS Machine Learning

APRIL 8, 2024

Solution overview In this post, we demonstrate how to create a RAG-based application using LlamaIndex and an LLM. RAG introduces an effective approach for building conversational agents and AI assistants with contextualized, high-quality responses. It is not recommended that you use this credential in a production environment.

APIs 101

APIs Engineering Accountability Construction 101

AWS Machine Learning

FEBRUARY 6, 2023

Contact centers are using artificial intelligence (AI) and natural language processing (NLP) technologies to build a personalized customer experience and deliver effective self-service support through conversational bots. In the following sections, we provide an overview of the components that have this integration possible.

Cloud contact 68

Cloud contact Self service Contact Center Virtual Agent 68

AWS Machine Learning

DECEMBER 13, 2023

To deliver value, they must integrate into existing production systems and infrastructure, which necessitates considering the entire ML lifecycle during design and development. The resulting trained ML model is then deployed from the SageMaker Model Registry to staging and production environments upon manual approval.

Construction 102

Construction Accountability Engineering Personalization 102

JustCall

AUGUST 7, 2023

In fact, why not supercharge your campaign with the power of Artificial Intelligence (AI)? We’re talking about AI SMS marketing. Role of AI Text Messages in Marketing Campaigns We’ve already established the value proposition of text marketing. Now, let’s talk about an AI SMS and what it offers. Then read on!

Sales 52

Sales Customer Service Marketing Feedback 52

AWS Machine Learning

OCTOBER 5, 2023

Artificial intelligence (AI) and machine learning (ML) have seen widespread adoption across enterprise and government organizations. Organizations have started to use AI/ML services like Amazon Comprehend to build classification models with their unstructured data to get deep insights that they didn’t have before.

Benchmark 98

Benchmark Best practices Metrics Government 98

Hodusoft

DECEMBER 6, 2023

Overview of Call Center Software Call center software is like the central hub of a call center, facilitating smooth operations and workflow management. Super Deals Moves Dynamic scripting is not just about solving problems; it’s also about suggesting products or services that customers might like.

call center software 59

call center software Scripts Call Center Personalization 59

JivoChat

MARCH 14, 2023

It involves overseeing the entire production cycle, from obtaining raw material and components, to final product assembly and delivery. It is based on a production process where goods move through each step in a linear fashion. First of all, what is supply chain management in the first place? Custom-configured.

Management 75

Management Transportation Chatbots Sales 75

AWS Machine Learning

JUNE 13, 2023

Organizations can maximize the value of their modern data architecture with generative AI solutions while innovating continuously. The AI and language models must identify the appropriate data sources, generate effective SQL queries, and produce coherent responses with embedded results at scale.

APIs 73

APIs Finance Engineering Analytics 73

AWS Machine Learning

OCTOBER 12, 2022

Amazon Intelligent Document Processing (IDP) allows you to take advantage of industry-leading machine learning (ML) technology without previous ML experience. This post introduces a solution included in the Amazon IDP workshop showcasing how to process documents to serve flexible business rules using Amazon AI services. Conclusion.

APIs 83

APIs Construction Metrics Engineering 83

AWS Machine Learning

MAY 15, 2023

Overview of solution The Bulk Document Uploader should be used for quick evaluation of Amazon Textract for predetermined use cases. To learn more about how you can use Amazon Textract in your intelligent document processing workload, visit Amazon Textract features and Getting started with Amazon Textract.

APIs 73

APIs Construction Accountability Best practices 73

AWS Machine Learning

OCTOBER 17, 2022

It allows you to have a productive developer experience and innovate at speed. Solution overview. The following diagram illustrates the architecture overview for hosting code-server on SageMaker. Sofian Hamiti is an AI/ML specialist Solutions Architect at AWS. You may even use multiple IDEs within a project.

Scripts 84

Scripts Engineering Management Accountability 84

AWS Machine Learning

FEBRUARY 13, 2024

For example, the analytics team may curate features like customer profile, transaction history, and product catalogs in a central management account. About the Authors Ioan Catana is a Senior Artificial Intelligence and Machine Learning Specialist Solutions Architect at AWS. A feature group entity contains your ML data.

Accountability 107

Accountability Government Engineering Scripts 107