Top 5 Customer Service & CX Articles for the Week of August 28, 2023
ShepHyken
AUGUST 28, 2023
5 Customer Experience Lessons You Can Learn From the Eras Tour by Brittany Hodak (Brittany Hodak) Beyond the spectacle of the show-stopping performances, the unique celebrations, and the staggering economic impact, the Eras Tour is a testament to Taylor’s fan-centric philosophy and serves as a masterclass in customer experience.
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