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Guest Blog: Don’t Make Me Wait

ShepHyken

This week we feature an article by Andy Ko who writes about not making your customers wait to have their questions answered. Andy Ko is the Chief Scientist and Co-Founder at AnswerDash, a B2B software company that facilitates customer service for e-commerce businesses. Self-service support is becoming more and more widely accepted.

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Nicereply Stands with Ukraine: Tips on How your Business Can Help Too

Nicereply

ko is a Slovak organization that provides psychological counseling, especially to young people. The post Nicereply Stands with Ukraine: Tips on How your Business Can Help Too appeared first on Customer Happiness Blog. Magna is another company that has been providing medical assistance where it is needed for years.

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How to Create a Stronger Developer Experience by Optimizing Repository Management

aircall

If that QA finds a bug on the pull request, they will set the label “ QA: KO ” on the PR, which will move the ticket back into “ in progress ” and back to the dev it was assigned to. The post How to Create a Stronger Developer Experience by Optimizing Repository Management appeared first on Aircall Blog. In progress. Review needed.

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Matt Madden in Conversation with Kevin O’Dell. “If you're working for a company that doesn't practice what they preach from a family-first mentality, you're in the wrong place.”

Stratifyd

KO : How do you think you balance working here and being a dad? KO : I'm not entirely sure there is healthy work-life balance in the startup world, to be honest. KO : Do you think that having a kid changed the way that you interact with our coworkers? KO : Yeah, it runs, I think, a little differently for me on that side.

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Build a Speech Translation App on Deno With Azure and Vonage

Nexmo

The post Build a Speech Translation App on Deno With Azure and Vonage appeared first on Vonage Developer Blog. Open up the data/languages.ts Your message will be converted into text using the Vonage Automatic Speech Recognition feature and then translated into a random second language using Microsoft Azure and then said back to you.

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