ShepHyken

DECEMBER 23, 2022

However, businesses must look ahead and plan – whatever it may bring. In 2023, the world’s business communications will occur across an increasingly dynamic and evolving panorama of on-prem, private cloud, hybrid, and UCaaS communications systems,” said Tarun Loomba, President and CEO of Mitel. Predictable.

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Hodusoft

MARCH 13, 2024

Optimizing Customer Support in the Financial Sector: How BPO Contact Centers Can Add Value In the present age, financial institutions are grappling with a wide range of challenges. This blog explores the challenges faced by the financial industry, the role of BPO contact centers, and strategies to enhance customer support.

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JustCall

APRIL 2, 2021

In this blog, you will learn everything about HIPAA as well as the importance and benefits of a HIPAA-compliant VoIP phone system. In order to protect the confidentiality of patients' data, they must comply with HIPAA for the transmission, storage, or handling of protected health information (PHI).

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JustCall

MAY 17, 2022

Reliable and consistent communication with prospects and customers is the most essential part of the game plan for sales and customer service teams. This has made VoIP software a north star in conversations, adopted even by small businesses owing to its infinite benefits. VoIP has many benefits.

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JustCall

FEBRUARY 13, 2023

Looking to install a business phone system and level up your communication infra? We’ve included a checklist in this blog (and have covered various details) to help you lay the groundwork for your cloud phone system setup. What is a Small Business Phone System? While the process may look long and tedious, it isn’t, not really.

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JustCall

JANUARY 25, 2022

Setting up a business phone system may sound like a long, laborious task. Phone system installation for small businesses need not be such an elaborate and painful process. What is a Small Business Phone System? A small business phone system allows you to make and receive phone calls on multiple business phone lines.

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JustCall

APRIL 5, 2022

Did you know 80% of consumers would approach a competitor after one bad customer experience with a business? (So, So, businesses cannot afford to be reluctant in approaching customer experience.). Business owners – big or small – now need a comprehensive unified communication strategy with VoIP at its backbone. No Landline Now.

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