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Top 20 Most Popular Customer Centricity Articles of 2020

C3Centricity

Traditionally C3Centricity publishes a list of the most popular customer-centricity posts on its blog in January and this year is no exception, despite covid’s extraordinary impact on businesses the world over. Perhaps that’s the reason why we recorded an over 15% increase in our readership in 2020.

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Top 20 Most Popular Customer Centricity Posts of 2020

C3Centricity

Traditionally C3Centricity publishes a list of the most popular customer-centricity posts on its blog and this year is no exception, despite covid’s extraordinary impact on businesses the world over. Either way, we’d like to thank you all for your support in 2020. Five Rules of Customer Observation for Greater Success.

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How to Write Customer Service Representative Job Description [18 Descriptions & Titles]

ProProfs Blog

However, it also indicates that a lot depends on the kind of customer service operators you hire for your business. With good experience, communication skills, and product knowledge, your operators can easily take care of your customers and their growing expectations. Describe Clear Reasons for Candidates to Apply.

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12 Actionable Strategies to Improve Customer Satisfaction in 2020

REVE Chat Blog

In the competitive marketplace, new businesses are springing up and the power is solely in the hands of customers to choose the brand, which is why understanding customer satisfaction is critical to ensure your long-term success. Customer satisfaction is defined as how happy your customers are using your company’s products or services.

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13 VoIP Benefits for Small (And Large) Businesses

JustCall

And that’s what we’ll discuss in this blog post: VoIP software and VoIP benefits. Thus, it helps make your ROI very high. Having traditional phones where you can answer calls only in your office hampers the scalability and functionality of the work. Click to jump directly to the benefits of VoIP ). No Landline Now.

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Best practices to build generative AI applications on AWS

AWS Machine Learning

By the end, you will have solid guidelines and a helpful flow chart for determining the best method to develop your own FM-powered applications, grounded in real-life examples. Whether creating a chatbot or summarization tool, you can shape powerful FMs to suit your needs.

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70+ Experts Reveal the Best Customer Retention Strategies During COVID-19

SmartKarrot

In this mix, it is necessary to find efficient ways to sustain your business. He is a professional marketer helping companies improve their efforts in marketing through blogging, books, videos, and public speaking. Survey your customers frequently to measure customer satisfaction and handle all shortcomings that the customers raise.