Certified Languages International

OCTOBER 10, 2023

10, 2023) — Certified Languages International (CLI), a leader in the remote interpretation and language services industry, announces the rollout of MERFi , a proprietary video remote interpreting (VRI) platform, effectively migrating its existing clientele from a third-party VRI service in use since 2013.

call center solutions 52

call center solutions Banking Education Call Center 52

Beyond Philosophy

APRIL 19, 2024

If you have a story you want to share with us, please send us a video or audio for our None of Us Are As Clever as All of Us Feature. We’d love to hear it and might feature it on the podcast and in the newsletter. Strategies for crafting compelling stories, including emotional resonance and relatability.

Marketing 221

Marketing Personalization 221

JivoChat

SEPTEMBER 15, 2022

One issue with the recorded video is that you can end up with low-quality clips. Fortunately, there are various Video Enhancer online programs that can assist you in post-production video quality enhancement. By evaluating hundreds of thousands of videos, these computers have learned how to improve them. Clip Champ.

Advertising 75

Advertising 75

VirtualPBX

APRIL 1, 2021

Keep the production and efficiency high and your meetings short with our new Video Conference Survivor feature. Video Conference Survivor is offered exclusively at VirtualPBX, so don’t waste time in another meeting without it. How Video Conference Survivor Works. Try something new in your company meetings! Vote them off!

Morale 98

Morale Metrics Personalization 98

JivoChat

DECEMBER 6, 2022

Learning how to monetize YouTube videos can offer your company or yourself a new revenue stream. On the other hand, brands from different industries enjoy the platform as an opportunity to promote their products and services by creating their own channels and videos. YouTube Partner Program.

Advertising 75

Advertising Accountability Marketing 75

CSM Magazine

FEBRUARY 6, 2024

In the digital age, where content is king, the gatekeeper to any kingdom of information is often a simple, yet powerful visual cue: the video thumbnail. This seemingly small element of your video content strategy influences viewer behavior, draws attention, and ultimately determines whether your content gets the engagement it deserves.

Best practices 52

Best practices Metrics Marketing Personalization 52

VirtualPBX

OCTOBER 27, 2020

There are a number of new VoIP features we’ve packed into our Business Phone Plans. Now you can use Multiple Auto Attendants, Business SMS, Dynamic Caller ID, and Video Conferencing in many of our plans for both small businesses to enterprises. New Features. Of the new VirtualPBX features, we’re most excited about this one.

voip 98

voip APIs Enterprise Engineering 98

JivoChat

APRIL 24, 2023

If you’re looking for a way to take your brand to the next level, short-form video might just be the solution you’ve been searching for. In fact, you can use short-form videos to supercharge your brand’s growth and reach a wider audience than ever before. What is a short-form video?

Marketing 75

Marketing Sales Personalization 75

VirtualPBX

JUNE 2, 2020

VirtualPBX is reaching beyond voice-only capability with its first Video Conferencing beta test. This beta test allows our participating VirtualPBX Phone Plan customers to conduct 1:1 video chats on a range of devices. Feedback during this process will be essential for building out the capability of our video service.

Feedback 92

Feedback 92

VirtualPBX

MARCH 9, 2021

As our COO, Lon Baker, reports in this short teaser video, you can now enjoy our Video Conferencing feature alongside new screensharing capability and our host of other features on both Mac and Windows computers. Your browser does not support the video tag. Video Conferencing. Business SMS.

voip 98

voip Sales Personalization 98

VirtualPBX

JUNE 22, 2021

This week we want to thank our customer, 1st Classic Transportation, for participating in our new case study video that shows how successful the company has been in using its phone system to power through the economic slowdown caused by COVID-19. Your browser does not support the video tag. “I We hope to speak with you soon.

Transportation 99

Transportation Customer Support Personalization Sales 99

TechSee

JUNE 9, 2022

TechSee, a next-generation visual customer assistance solution, and KDDI Evolva will start providing a new contact center “Video Support Service” utilizing video from May 2022. In addition, video-based operations lead to intuitive understanding by customers. Terilogy Co, Ltd.

Telecommunications 109

Telecommunications Construction Contact Center Technical Support 109

JivoChat

AUGUST 13, 2023

SITE123 Features Sell Online When the subject is SITE123 review, one of the features that make the platform stand out from many others is it allows you to have an e-commerce site. If you are willing to invest and wish to have access to extra features, you can opt for the premium plan.

Engineering 75

Engineering Accountability Customer Support Marketing 75

JivoChat

JUNE 14, 2022

Do you want to become a video editor? Nowadays, there are high-quality video editing courses available online that enable you to learn without having to leave your home. You will be taught how to use some of the most popular video editing software such as Adobe Premiere. Editing your videos. Workload: 24.5

Advertising 75

Advertising Marketing 75

VirtualPBX

SEPTEMBER 24, 2021

Business VoIP features for busy professionals offer time-saving and convenient solutions for everyday workflow inefficiencies. Today’s blog will share five types of business VoIP features designed with busy professionals in mind. VirtualPBX is an award-winning VoIP ecosystem with features like HD Voice, SMS, Video, and so much more.

voip 98

voip Call Logging Telecommunications Call flow 98

VirtualPBX

JUNE 3, 2021

We’ve been waiting for this a long time, and it’s finally here: Our VirtualPBX Mobile Softphone can connect to video conferences on our platform. This means you can now take our Video Conferencing feature with you anywhere. Start Your Own Video Conference. Adjust Call Features. Invite Participants.

Personalization 98

Personalization Management 98

Certified Languages International

JANUARY 19, 2024

As organizations aim to serve increasingly diverse populations across languages and cultures, video remote interpreting (VRI) has emerged as an essential communication solution. Get access to on-demand & scheduled video interpreting in seconds with CLI What Is Video Remote Interpreting?

Personalization 40

Personalization Technology 40

JustCall

FEBRUARY 13, 2024

While it offers basic features, limitations like missing deeper integration, lack of advanced analytics, or a clunky interface can hold you back. Plus, some really useful features only come as add-ons. There are much more affordable options out there, with as many (if not more) useful features. You’re not alone.

Interactive Voice Response 52

Interactive Voice Response voip CRM Coaching 52

Certified Languages International

MAY 6, 2020

And while over-the-phone interpreting is at the heart of what we do, we’re also very committed to ensuring our video remote interpreting (VRI) solution exceeds your expectations as well. That’s why we’ve recently updated the look and feel of our VRI platform, and added several features to improve the user experience. 3-way video call.

Scripts 52

Scripts Accountability Technology Personalization 52

TechSee

AUGUST 31, 2022

Making the leap from engaging with customers and agents via text and voice, to visual and live video is a big step. While COVID introduced technology laggards to Zoom, bringing instant, live video to the mainstream. The right partner will provide customers with the option to schedule a video call for later.

APIs 109

APIs Enterprise Technology Self service 109

TechSee

JANUARY 24, 2019

Live video support – where service is provided over a live video connection – has proven to be an effective method of driving high customer satisfaction ratings and building customer loyalty through personalized service. Live video chat support. Examples are advice on color matching, feature comparisons or style recommendations.

Call flow 141

Call flow Technical Support Sales APIs 141

VirtualPBX

NOVEMBER 17, 2020

The release of many new features for the VirtualPBX Softphone for mobile and desktop include the capability to send SMS text messages and participate in video conferences. What you receive as a VirtualPBX customer is an improved user experience that helps make the use of our Business SMS and Video Conferencing features even better.

Inbound sales 97

Inbound sales Call Logging Feedback Management 97

VirtualPBX

NOVEMBER 3, 2020

Business SMS stands as the feature our customers have requested most in the past year. We’ll cover those capabilities today and complete a quick overview of the other key features available in these plans that are geared toward midsize and larger companies. In Addition to Other New VirtualPBX Features. VirtualPBX Softphones.

APIs 98

APIs Enterprise Call flow voip 98

Spearline

DECEMBER 8, 2020

Video conferencing has become a core facet of the year 2020, enabling organizations to communicate, family and friends to stay connected, and even for medical practitioners to assess their patients. By 2024 , research projects that the video conferencing industry will be worth US$20 billion. Enhanced features.

Technology 90

Technology Personalization Accountability Marketing 90

VirtualPBX

MARCH 30, 2021

This past weekend, our COO Lon Baker, had the distinct pleasure of being featured with show host Nathan Mumm on the weekly technology podcast TechTime Radio. Your browser does not support the video tag. When we need information broad and specific about how customers will want to access our features, we can go to Lon Baker.

Advertising 98

Advertising Accountability Technology Marketing 98

NobelBiz

FEBRUARY 13, 2024

Incorporating the appropriate software features is not just beneficial for call centers or other similar businesses, but rather necessary in order to enhance customer interactions. Software solutions offer a world of features that cater to various aspects of call center operations. Among its standout features is the Preview Dialer.

call center software 59

call center software Call Center Interactive Voice Response Contact Center 59

VirtualPBX

JULY 7, 2020

One of the first devices we were able to bring Video Calling to was the VirtualPBX Desktop Softphone. This has enabled our testing team and customers to hold voice and video meetings with native apps on their Macs and PCs. Its merits are worth repeating, and it has only improved since adding video calling capability.

Enterprise 83

Enterprise CRM Call Center Accountability 83

VirtualPBX

SEPTEMBER 3, 2020

Our full-featured Web Phone gives all VirtualPBX customers the ability to make calls from their mobile and desktop web browsers. That’s why we’re giving it our undivided attention to enable Web Phone video support as the our Video Calling beta test paves the way for a public feature release. Multiple Types of Calling.

voip 83

voip Feedback Personalization 83

VirtualPBX

JUNE 24, 2020

With our Video Calling beta test in full swing, we wanted to do something a little different this week. What you can read here today is a profile of several Yealink video conference desk phones. We have tested multiple Yealink phones to work with our Video Calling Service. Video Calling Aspects. Audio and VoIP Features.

voip 80

voip Marketing 80

TechSee

FEBRUARY 9, 2020

Offering fast, intuitive guidance for a wide range of issues – from device self-installation and troubleshooting to document capture and billing advice – remote video support technology allow contact center agents to see exactly what the customer sees. Remote video support – narrowing down the choice.

Self service 124

Self service Contact Center Technology Enterprise 124

Beyond Philosophy

APRIL 11, 2024

To get us started with our answer, we turn to Eckhart Boehme , Founder and Managing Director of Unipro Solutions , who contacted us as part of our podcast’s “ None of Us Are as Clever as All of Us ” feature, where people submit their ideas, and thoughts, opinions, reports, statistics, or whatever else. I thought I would share it here as well.

Customer emotions 195

Customer emotions Marketing Personalization Sales 195

VirtualPBX

DECEMBER 8, 2020

It feels even better when a product released within the past year has won an industry accolade, and that’s exactly what’s happened with TMCnet’s 2020 Video Conferencing Excellence Award. Our Video Conferencing feature was in development this spring, in a beta test with select customers by summer, and released to the public by autumn.

voip 85

voip APIs Enterprise Marketing 85

JustCall

FEBRUARY 12, 2024

While Convoso offers valuable features, the platform does have shortcomings that don’t sit well with a lot of users: an unintuitive and clunky UI, limited integration options, and steep pricing plans. You want better coaching features Call recordings and analytical insights help your team lead to better coach agents. The good news?

CRM 52

CRM Analytics Abandon Call Coaching 52

Beyond Philosophy

FEBRUARY 2, 2024

Our interest in the significance of language ignited recently when we received a None of Us Are as Clever as All of Us video from Shane Smith ( ssmith@everetics.com ) at Everetics , a consultancy specializing in customer support and service. Language holds a pivotal role in shaping your customer experience.

Scripts 221

Scripts Consulting Consulting Customer Experience 221

VirtualPBX

JUNE 12, 2020

For a quick update on the state of our Video Calling beta test, our COO, Lon Baker, provided some insight about what’s been going on behind the scenes. Foremost, Baker expressed his excitement about the impact that video will have on VirtualPBX in the years to come. “I I’m excited to see this come to pass. The Testing Process.

Feedback 85

Feedback Technology 85

JivoChat

DECEMBER 21, 2021

IGTV, reels, and stories: video content is conquering a significant space on Instagram. To keep your profile updated with the latest trends, it’s essential to count on the best video editing apps for Instagram. They will help you to find the right tools to develop videos that speak to your audience and increase engagement rates.

Scripts 52

Scripts Engineering Accountability Marketing 52

Certified Languages International

JANUARY 12, 2024

Video remote interpreting (VRI) is a telehealth technology from language companies like Certified Languages International (CLI) that connects medical staff with professional video interpreters within seconds. Reliable video remote interpreting services help healthcare staff give more personalized, equitable care.

Healthcare 40

Healthcare Technology Personalization Consulting 40