Fri.Feb 26, 2021

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Top 5 Posts in February

Contact Center Pipeline

This February seemed to blow past, yet we had a lot of activity on the Pipeline blog. We’re still early into the new year, and still dealing with COVID-related challenges. Our Top 5 posts for February indicate that contact center leaders are looking for more ideas and advice for managing through a challenging time. So […].

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6 Key Takeaways From ‘Managing Friction Between Customer Success and Other Company Departments’ Panel

ChurnZero

Be sure to sign up for our newsletter for upcoming vRYG details, plus get our latest blog, resources, and event updates delivered to your inbox each week. To get better alignment with Product: Blog: Customer Success and Product: How to Align Your Customer-Centric Stars: Part 1 (and Part 2 ). Want to join our next virtual RYG live?

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6 things you’ll find in a 5CA loot crate

5CA

Read our blog to learn the seven CX trends we predict will take off in 2021. It’s never been more important to update your CX strategy for e-stores.

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G2 Winter Report: The Users Have Spoken. UJET is Ranked #1 in Satisfaction in Contact Center Operations Three Quarters in a Row!

UJET

Be sure to follow us on Twitter and LinkedIn , and subscribe to the UJET Blog ! . Download the report today to see the full breakout of satisfaction ratings by vendor, and why customers like Instacart, Wag!, and iZettle love working with UJET. The post G2 Winter Report: The Users Have Spoken. appeared first on UJET.

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Drips, Bots, and Blogs: A Non-Traditional Approach to Learning Reinforcement

Speaker: Shannon Tipton, Chief Learning Officer, Learning Rebels LLC

We'll discuss self-directed microlearning content and how blogs, chatbots, and email lessons can provide the combined value of chunked content. In this session, we will learn about three different types of drip delivery platforms.

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G2 Winter Report: The Users Have Spoken. UJET is Ranked #1 in Satisfaction in Contact Center Operations Three Quarters in a Row!

UJET

Be sure to follow us on Twitter and LinkedIn , and subscribe to the UJET Blog ! . Download the report today to see the full breakout of satisfaction ratings by vendor, and why customers like Instacart, Wag!, and iZettle love working with UJET. The post G2 Winter Report: The Users Have Spoken. appeared first on UJET.

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G2 Winter Report: The Users Have Spoken. UJET is Ranked #1 in Satisfaction in Contact Center Operations Three Quarters in a Row!

UJET

Be sure to follow us on Twitter and LinkedIn , and subscribe to the UJET Blog ! . Download the report today to see the full breakout of satisfaction ratings by vendor, and why customers like Instacart, Wag!, and iZettle love working with UJET. The post G2 Winter Report: The Users Have Spoken. appeared first on UJET.