Wed.May 20, 2020

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What is Proactive Customer Service and How to Implement It

HelpCrunch

The post What is Proactive Customer Service and How to Implement It appeared first on HelpCrunch blog. They decide between brands that invest in their needs and are committed to delivering the best service possible. Customers can afford to have the highest expectations [ … ].

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5 Strategies to Use for Customer Acquisition in 2020

CSM Magazine

Blogging is another great customer acquisition method that suits businesses of all sizes, industries, and audience types. When you start writing a blog, you have a chance to explore different topics, flex your knowledge in your industry, and build authority among people reading your articles.

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Contact Centers Are Not Dead. Course-Correct Your Strategy Now.

Nuance

Visit Nuance's What's next blog to see the full content. And, while the shift to using digital channels like SMS [.] The post Contact Centers Are Not Dead. Course-Correct Your Strategy Now. appeared first on What’s next. This is a summary.

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Introducing Zapier Integration – Now Connect Kommunicate With 2000+ Apps

kommunicate

The post Introducing Zapier Integration – Now Connect Kommunicate With 2000+ Apps appeared first on Kommunicate Blog. And I couldn’t concur more. On similar lines, [.].

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Drips, Bots, and Blogs: A Non-Traditional Approach to Learning Reinforcement

Speaker: Shannon Tipton, Chief Learning Officer, Learning Rebels LLC

We'll discuss self-directed microlearning content and how blogs, chatbots, and email lessons can provide the combined value of chunked content. In this session, we will learn about three different types of drip delivery platforms.

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Contact Centers Are Not Dead. Course-Correct Your Strategy Now.

Nuance

Visit Nuance's What's next blog to see the full content. And, while the shift to using digital channels like SMS [.] The post Contact Centers Are Not Dead. Course-Correct Your Strategy Now. appeared first on What’s next. This is a summary.

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Get more out of SuccessBLOCS and APIs

Totango

The post Get more out of SuccessBLOCS and APIs appeared first on Best Customer Success Blog | Trends & Articles for Enterprise Growth. Increasing Trust with Key Accounts through Outcome Success Plans – Thursday, May 21 – 2pm ET / 11am PT. Save your spot . Have a wonderful safe week, Ravit .

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