Fri.Apr 02, 2021

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5 reasons to consider a virtual receptionist service for small businesses

AnswerConnect

The post 5 reasons to consider a virtual receptionist service for small businesses appeared first on AnswerConnect Blog. Small business owners wear many different hats when it comes to running a company, losing the one currency they can never get back: time. Here are 5 reasons you should.

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4 Ways Automation Can Help Create A Consistent Customer Experience

ClientSuccess

Guest blog post by Jay Ripton. Start off by automating the way you deliver emails and blog content to your audience. . This will help you deliver appropriate and custom content like emails, blogs, etc., The business environment is still just as competitive as it was before the pandemic. that can cater to the right audience.

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HIPAA-Compliant VoIP Phone Software: Everything You Should Know

JustCall

In this blog, you will learn everything about HIPAA as well as the importance and benefits of a HIPAA-compliant VoIP phone system. The post HIPAA-Compliant VoIP Phone Software: Everything You Should Know appeared first on Justcall Blog. HIPAA compliant calling is not a superfluous formality, but a requirement.

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Sound and Smell: The Crucial Missing Aspect in Your CX Design

Beyond Philosophy

Businesses often underestimate the importance of the areas of sound and smell in their Customer Experience. However, these two areas are crucial to get right—or you risk ending your Customer Experience on a sour note.

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Drips, Bots, and Blogs: A Non-Traditional Approach to Learning Reinforcement

Speaker: Shannon Tipton, Chief Learning Officer, Learning Rebels LLC

We'll discuss self-directed microlearning content and how blogs, chatbots, and email lessons can provide the combined value of chunked content. In this session, we will learn about three different types of drip delivery platforms.

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Totango Leads the Industry in Customer Success According to Trust Radius

Totango

The post Totango Leads the Industry in Customer Success According to Trust Radius appeared first on Best Customer Success Blog | Trends & Articles for Enterprise Growth. If you’re ready to see for yourself what Totango has to offer, you can get started for free today at Totango.com/sign-up. .

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Remote Phone Systems: How to Digitize Your Business Teams

aircall

The post Remote Phone Systems: How to Digitize Your Business Teams appeared first on Aircall Blog. Digitization is increasingly changing the way that companies do business, and by using remote phone systems, you can make sure you’re using technology to its full potential to keep your teams and customers connected, no matter where they are.

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