How to De-escalate in Chat and Email
Myra Golden Media
JANUARY 13, 2021
We kicked off De-escalation Academy yesterday, and a student asked a question that I think is important for us to discuss here. I answer the question and give three tips for de-escalating in chat and email in the video below. NEED MORE HELP WITH DE-ESCALATION? Any advice is appreciated.”
Let's personalize your content