How to Make Your Agents Feel Like They’re on Summer Vacation
Fonolo
AUGUST 22, 2018
They have called us from contact centers in the middle of the work day, when we ourselves were working on getting through that jerk chicken during a barely 15-minute lunch break. The contact center industry is now one of North America’s biggest employers. White Paper: 10 Trends That Will Disrupt Customer Service in 2018.
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