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Dec 17 – Customer Success Jobs

SmartKarrot

Work with the Talent Directors to scale their teams’ revenue by supporting commercial conversations. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential. Continue to look at the customers’ usage & historic journey and predict future trends.

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May 19 – Customer Success Jobs

SmartKarrot

Lead pitches to cross-sell and upsell new channels and features that meet client needs to achieve client KPIs. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential. Identifying Sitecore advocates and supporting sales to grow the account (up/cross selling).

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The Beginner’s Guide to Revenue Operations (RevOps)

SmartKarrot

We will now discuss everything related to RevOps, the best practices, crucial components, benefits of revenue operations, key metrics of RevOps and how revenue operations (RevOps) impacts customer success, sales, and marketing. What is Revenue Operations (RevOps)? How RevOps Impacts Marketing and Sales.

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A Comprehensive Guide to Customer Interaction Analytics

NobelBiz

Interaction analytics doesn’t just stop at gathering and analyzing this data; it propels actionable insights: Tailored Marketing Campaigns: By understanding common customer queries and preferences, businesses can craft highly targeted marketing campaigns.