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Provide live agent assistance for your chatbot users with Amazon Lex and Talkdesk cloud contact center

AWS Machine Learning

Amazon Lex provides advanced conversational artificial intelligence (AI) capabilities to enable self-service support for your organization’s contact center. If the request to the Talkdesk API is successful, a Talkdesk conversation ID is returned to Amazon Lex. The payload includes the conversation ID of the active conversation.

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Build a secure enterprise application with Generative AI and RAG using Amazon SageMaker JumpStart

AWS Machine Learning

Generative AI is a type of AI that can create new content and ideas, including conversations, stories, images, videos, and music. With the advent of these LLMs or FMs, customers can simply build Generative AI based applications for advertising, knowledge management, and customer support.

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Create powerful self-service experiences with Amazon Lex on Talkdesk CX Cloud contact center

AWS Machine Learning

Contact centers are using artificial intelligence (AI) and natural language processing (NLP) technologies to build a personalized customer experience and deliver effective self-service support through conversational bots. We end by explaining how contact centers can keep AI models up to date using Talkdesk AI Trainer.

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Generative AI and multi-modal agents in AWS: The key to unlocking new value in financial markets

AWS Machine Learning

Multi-modal agents are AI systems that can understand and analyze data in multiple modalities using the right tools in their toolkit. Multi-modal agents, in conjunction with generative AI, are finding a wide spread application in financial markets. Detecting fraudulent collusion across data types requires multi-modal analysis.

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Inference Llama 2 models with real-time response streaming using Amazon SageMaker

AWS Machine Learning

With the rapid adoption of generative AI applications, there is a need for these applications to respond in time to reduce the perceived latency with higher throughput. This solution will help you build interactive experiences for various generative AI applications such as chatbots, virtual assistants, and music generators.

APIs 103
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The 13 Best AI Chatbots for Business in 2021 and Beyond [Review and Key Features]

Netomi

Companies are launching their best AI chatbots to carry on 1:1 conversations with customers and employees. AI powered chatbots are also capable of automating various tasks, including sales and marketing, customer service, and administrative and operational tasks. However, not all AI chatbots are the same. What is an AI chatbot?

Chatbots 126
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Supercharge your AI team with Amazon SageMaker Studio: A comprehensive view of Deutsche Bahn’s AI platform transformation

AWS Machine Learning

AI’s growing influence in large organizations brings crucial challenges in managing AI platforms. Amazon SageMaker Studio offers a comprehensive set of capabilities for machine learning (ML) practitioners and data scientists. Deutsche Bahn has been at the forefront in adopting AI, using SageMaker Studio as a key AI platform.

APIs 96