Remove category forecasting
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Reduce food waste to improve sustainability and financial results in retail with Amazon Forecast

AWS Machine Learning

In this post, we focus on forecasting demand of freshly prepared food by retail convenience stores. They faced two challenges: how to reduce food waste, and how to manage forecast models for over 10,000 SKUs and thousands of stores efficiently and at scale. Inventory forecasting. The fresh foods ESG challenge.

APIs 97
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Generate cold start forecasts for products with no historical data using Amazon Forecast, now up to 45% more accurate

AWS Machine Learning

Now with Amazon Forecast , you can generate up to 45% more accurate forecasts for products with no historical data. Forecast is a managed service that uses machine learning (ML) to generate accurate demand forecasts, without requiring any ML experience.

APIs 69
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Implementing Amazon Forecast in the retail industry: A journey from POC to production

AWS Machine Learning

Amazon Forecast is a fully managed service that uses statistical and machine learning (ML) algorithms to deliver highly accurate time-series forecasts. Recently, based on Amazon Forecast, we helped one of our retail customers achieve accurate demand forecasting, within 8 weeks. Data challenges. ML challenges.

Sales 82
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KPI 101: Call Center Workforce Management Metrics

Global Response

But each account customizes the metrics to its specific situation, which may differ by product category, industry, sales strategy or any number of factors. The set of KPIs can also change depending on what they’re being used to measure – for instance, for staff efficiency or quality, or for Workforce Management forecasting and scheduling.

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How to Select the Best Workforce Management Solution for your Contact Centre

Call Design

Workforce management (WFM) solutions provide contact centres the ability to forecast, schedule and track performance as well as analyse agent productivity and provide insight into shrinkage by category and interval. What-if Forecasting and Scheduling Capabilities. Social Media. Back Office Processes. Branches.

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How to Select the Best Workforce Management Solution for your Contact Centre

Call Design

Workforce management (WFM) solutions provide contact centres the ability to forecast, schedule and track performance as well as analyse agent productivity and provide insight into shrinkage by category and interval. What-if Forecasting and Scheduling Capabilities.

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What’s shrinkage and how should it be used in forecasting/scheduling?

DMG Consulting

Question: What’s shrinkage and how should it be used in forecasting/scheduling? Attrition – the rate at which the agent workforce is reduced for voluntary or involuntary reasons – is also a shrinkage category. The post What’s shrinkage and how should it be used in forecasting/scheduling? appeared first on DMG Consulting.