TeleDirect

MAY 20, 2019

What are your expectations with your own call center? Your customer contact center requires next-gen technology, reliable infrastructure, professionally trained agents, and the flexibility to adapt with – and stay ahead of – an ever-evolving business environment. What Customers Expect from a Call Center.

Call Center 81

Call Center outsourcing Business Process Outsourcing Morale 81

TeleDirect

MARCH 9, 2018

It’s everything to your business, your brand, and your reputation. Without an effective call center strategy, you’re missing out on a golden opportunity to satisfy client demands – and excel with innovative, on-point contact services. If you can’t find a solution, your competitors surely will. Live agent support.

Call Center 83

Call Center Business Process Outsourcing call center solutions outsourcing 83

TeleDirect

JULY 1, 2021

But first, it helps to determine the key differences between the two main types of call center platforms: the inbound and outbound call centers, respectively. From tech-friendly automated support to live agent assistance, we’re the preferred inbound & outbound call center solution for companies across the globe.

Call Center 62

Call Center Upselling Healthcare outsourcing 62

NobelBiz

APRIL 18, 2021

Choosing a service provider is probably one of the most important business decisions a call center owner will make. Powering virtually all the vital operations, the service provider is, in some sense, the technical backbone of every contact center. NobelBiz Inc.

Call Center 52

Call Center call center software Contact Center APIs 52

Ansafone

SEPTEMBER 4, 2019

Listen: Transcript: [00:00:00] We’d would like to take this opportunity to welcome you to the Ansafone Contact Center’s podcast. We offer state of the art communications … Real Stories Told by Agents at Ansafone Contact Centers! Get the Behind the Scenes of What It Takes to Help Life-Threatening Calls!

Contact Center 48

Contact Center Business Process Outsourcing call center solutions outsourcing 48

TeleDirect

NOVEMBER 30, 2021

Seasonal Account Call Center Consulting | Complete BPO Services | Full Call Center Assistance During the Holidays. The holidays are here – is your contact center ready for this most wonderful time of the year? Manage Your Call Center During the Holidays with TeleDirect.

Business Process Outsourcing 62

Business Process Outsourcing Call Center Contact Center call center solutions 62

TeleDirect

MARCH 11, 2020

Does your call center rely on improvisation? Could your contact platform use a communication protocol that’s more in line with your products, services, and overall brand message? Custom call scripts can help. Creating Concise Call Scripts. Contact TeleDirect and Get Your Call Center On Script Today!

Scripts 106

Scripts outsourcing Business Process Outsourcing Call Center 106

TeleDirect

APRIL 7, 2021

TeleDirect knows a thing or two about how to increase customer lifetime value – after all, our business process outsourcing (BPO) services provide exceptional call center solutions for small, medium and large businesses everywhere. CLV is important for your business. What is CLV? Get personal.

Upselling 99

Upselling Business Process Outsourcing Call Center call center solutions 99

Quality Contact Solutions

DECEMBER 31, 1969

QCS SMB will focus on serving the unique needs of small and medium business by offering an elastic pool of agents to handle both inbound and outbound programs with an emphasis on lead generation, lead qualification, data enhancement and other business to business sales support functions. and Canada.

Telemarketing 75

Telemarketing Marketing B2C outsourcing 75

Ansafone

JUNE 13, 2020

At Ansafone Contact Centers, we are customer-centric and know our customers extremely well before designing any call center programs for them. Our customer-centric approach towards our clients is to ensure a high-quality and stress-free partnership where we provide seamless call center solutions.

Customer centricity 62

Customer centricity call center solutions Contact Center Call Center 62

Quality Contact Solutions

DECEMBER 31, 1969

About Quality Contact Solutions. Quality Contact Solutions provides outsourced B2B and B2C Telemarketing and Call Center Solutions. About the Customer Engagement Compliance Professional (CECP) Program.

Telemarketing 67

Telemarketing Business Process Outsourcing outsourcing B2C 67

TeleDirect

APRIL 19, 2019

Inbound call center solutions. Outbound contact center assistance. At the end of the day, which one is more important for your business or enterprise? You might be surprised to learn that many of our valued customers initially contact TeleDirect with only a vague idea of each type of client communication.

Business Process Outsourcing 84

Business Process Outsourcing Call Center call center association Enterprise 84

TeleDirect

OCTOBER 29, 2019

If anything, you’re expected to deliver exceptional service above and beyond normal capacity, despite the uptick in business. Call centers are on the front lines of the holiday rush. It’s the Most Wonderful Busiest Time of the Year: Handling Hectic Call Schedules for the Holidays. Recording calls is a good first start.

Customer Service 63

Customer Service Business Process Outsourcing Call Center outsourcing 63

TechSee

FEBRUARY 27, 2018

On-demand customer service is emerging as a viable solution to compete in this fast-paced market. Work at home (WAH), also known as remote work or telework, is a talent-sourcing model for contact centers, where agents work from their homes rather than from brick-and-mortar call centers.

Customer Service 116

Customer Service Real estate Call Center Enterprise 116