trusted-information-on-the-covid-19-coronavirus Blog Related Topics 
Call Experts
FEBRUARY 11, 2021
Contact centers are the best partners for vaccine clinics and medical centers with the significant change in business and patient requests since coronavirus, Covid-19. In addition, when your receptionist or staff member is out sick with Covid-19, it often leaves your office with service gaps concerns for two weeks. .
Totango
AUGUST 5, 2020
The use of telecommunication has dramatically increased since the COVID-19 outbreak began, and people are spending more time on their digital devices while waiting for life to return to normal. . But there is another factor to consider: yours is not the only enterprise seeking to adapt to the changes coronavirus has wrought.
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Monet Software
DECEMBER 17, 2020
How COVID-19 changes the SMB contact center hiring process—and how it doesn’t. Maximizing hiring impact was already challenging for many SMB contact centers, even before COVID-19. Maximizing hiring impact was already challenging for many SMB contact centers, even before COVID-19.
Certified Languages International
OCTOBER 26, 2020
But there are some key differences between CHCs and traditional hospitals , ERs, and clinics. As you can see, CHCs hold a special place in our healthcare system, and they are a reason why CLI attended and exhibited at Minnesota’s Many Faces of Community Health Annual Conference. Authentic Leadership for Times of Change. So what did we do?
Certified Languages International
JANUARY 25, 2021
According to a September 2020 study , 34% of Latinx American respondents “mostly or completely trust” the COVID-19 vaccine’s safety, compared to only 14% of Black American respondents. . And to do that, they have to gain the trust of the most vulnerable communities. Why are people hesitant to get the COVID-19 vaccine?
CSM Practice
MAY 13, 2020
In the wake of Covid-19 pandemic, businesses are struggling to adapt to the resulting economic downturn. At CSM Practice, we are following the Covid-19 situation and its impact on customer success closely. 1. Be Customer-Centric. These numbers are an indication that sales are slowing down.
NobelBiz
SEPTEMBER 21, 2020
The following is a list of call & contact center industry reports related to COVID-19. There’s no shortage of call centers that are outright refusing to move to remote work during the Coronavirus Pandemic. There’s no shortage of call centers that are outright refusing to move to remote work during the Coronavirus Pandemic.
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