Select VoiceCom Blog

JANUARY 3, 2023

In many ways, it’s opened the doors for them to work for companies located abroad. This business practice is known as outsourcing, defined as hiring international parties or individuals to provide their services to your company. The Philippines has always been a top contender for the best country in Asia to outsource.

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Nicereply

AUGUST 3, 2021

For many companies, outsourcing is the best next move. Yet it can be daunting to begin the process of finding the right business process outsourcer (BPO)—one that you trust to be the voice of your company, to represent your brand and solve your customers’ problems. Some outsourcers use shared agents who support multiple companies.

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Expivia

OCTOBER 4, 2021

And someone definitely needs to answer those calls, emails, and messages. This is when contact center outsourcing comes into play. Contact center outsourcing can take the weight of customer management off your shoulders. What Is Contact Center Outsourcing? What Is Contact Center Outsourcing?

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