aircall

OCTOBER 25, 2022

For example, according to sales blog, The Pipeline: 80% of sales calls go to voicemail. Smart Call Tagging: for smart call–type analysis using custom tags and color-coded call-classification, saving time sales reps spend reorienting themselves between different prospect interactions. #5: Smart Call Tagging. Power Dialer

Sales 62

Sales CRM voip Accountability 62

JustCall

MARCH 24, 2020

Check out this blog to make the best use of tools for remote teams. You can assign, chat, and tag team members and have stress-free collaboration. And the best feature – it is an easy-to-use shared inbox for your Whatsapp business & SMS inbox as well! Talk, tag people or give comments and reviews- all in one platform.

Multichannel 68

Multichannel Accountability Time management Management 68

JustCall

APRIL 3, 2024

Omnichannel connectivity with calls, SMS, and WhatsApp. Provide exceptional service with on-screen scripts and call tagging. In this insightful blog, we explore the key advantages that make cloud telephony solutions a popular choice for SMBs seeking flexibility, scalability, and cost-effectiveness. Reporting and analytics tools.

Sales 52

Sales CRM Scripts APIs 52

JustCall

JUNE 15, 2020

Talk with agents or tag agents, give comments and reviews – all in one platform. In this way, you eliminate all confusion You can assign, chat, and tag team members and have stress-free collaboration. And the best feature – it is an easy-to-use shared inbox for your Whatsapp business & SMS inbox as well!

Customer Service 52

Customer Service Virtual Agent Accountability Multichannel 52

JivoChat

JUNE 15, 2021

Shogun is an app for building landing pages, blog posts, product pages, and other types of website content. It provides parameters for metadata, alt text, blog optimization, and you can use this app’s analytics to improve conversion rate optimization and evaluate the strength of your calls to action. Used for: Page design.

Upselling 52

Upselling Analytics Sales Marketing 52

ProProfs Blog

OCTOBER 25, 2021

In this blog, we will understand the growing importance of collecting customer feedback, discuss some must-have features, and explore over 40+ customer feedback software. Key features of KiyOh are: Send personalized review invites to your customers via WhatsApp, SMS, Email, Facebook, and so on. Here we go!

Feedback 148

Feedback Surveys Enterprise Analytics 148

OctopusTech

SEPTEMBER 29, 2022

It also integrates with different platforms like group chat apps and social media platforms like Facebook, Instagram, Whatsapp, and many more. Some of the popular knowledge base content includes video tutorials, FAQ pages, blogs, and articles. Messaging apps. It is generally of two types: Internal knowledge base.

Customer Service 62

Customer Service CRM Self service Analytics 62

JivoChat

JULY 4, 2021

Once JivoChat is installed, merchants can talk to potential customers using website chat, Facebook Messenger , Apple Business Chat , WhatsApp (and more!) Vendors can use PageFly to optimize every inch of their store, from blog posts to lead capture forms. from a single dashboard. Reviews: 6,459 reviews | Average rating: 4.9.

Sales 52

Sales Upselling APIs Analytics 52

JustCall

MARCH 9, 2023

In this In this blog, we discuss the 18 crucial contact center strategies your business must work on to improve contact center performance. You can create self-service menus, instant messaging-based self-services (like WhatsApp or SMS), a knowledge base, voice assistants, etc., to get the job done.

Contact Center 40

Contact Center Interactive Voice Response Scripts Self service 40

Comm100

SEPTEMBER 7, 2017

And many of them are already used to engaging with multiple contacts at once on social chatting platforms such as Facebook, WhatsApp, or iMessage. Since our company didn’t have any sort of tag or alarm on these jerseys, I suggested to management that we begin tagging this product, despite it being below the value that we usually tag.

Average Handle Time 44

Average Handle Time Customer Service Feedback Call Center 44