ClientSuccess

JANUARY 25, 2018

For those just joining my blog series CSM from the Trenches , welcome. LinkedIn – Not Just a Sales or Recruiting Platform. Though Linkedin is primarily thought of as a platform for sales, job-seekers, and recruiters, it can be equally as powerful for customer success professionals. Location : Salt Lake City, Utah.

Best practices 42

Best practices SaaS Coaching Sales 42

JivoChat

APRIL 8, 2021

for recruiters. Key features: Tag members. For example, the user may have visited the business’s website or social media pages or interacted with blog content, video content, or a mobile app. You can pay to run ads on most, including Facebook and Instagram. for job seekers and $119.95 Video calls. Source: Zoom.

Sales 52

Sales Chatbots Brand ambassadors Surveys 52

aircall

AUGUST 12, 2022

Recruiters and HR professionals know that finding and retaining the right talent isn’t an objective science. Today’s recruiters are faced with a huge and mission-critical task: To create the best matches for clients and candidates. The Importance of Using VoIP for Recruiters. The Benefits of VoIP for Recruiters.

voip 71

voip Interactive Voice Response Call Logging Analytics 71

aircall

JUNE 30, 2021

From there, you need to have a comprehensive onboarding and training program that helps new recruits understand your customers and tailor their service to each client’s specific needs. . Aircall’s platform lets you create customizable tags to facilitate smart decision-making and smoother follow-ups. . Nurture Authenticity.

Customer retention 62

Customer retention Customer advocacy Wait times Brand ambassadors 62

aircall

APRIL 3, 2019

Comments and tags go hand in hand in the world of after-call work. Tags can help you keep track and organize incoming calls based on the type of call you answered. By tagging a call, agents and managers can quickly sift through dozens of calls to find the one they’re looking for. Recruiting.

Call flow 90

Call flow Sales Morale Personalization 90

Eptica

AUGUST 5, 2020

That’s why we have been running a three-part blog series to help brands optimise their customer service operations and be ready ahead of the busiest time of the year. To address this, you should run additional training to help onboard your new recruits and ensure they represent your business to best effect.

Customer Service 112

Customer Service Self service Best practices Consulting 112

JustCall

FEBRUARY 5, 2020

In this blog post, we will talk about the various tools that you must have in your education tech stack, and with features that you must look out for if you want to bring more growth in your business. Also, specific notes, tagging, and pipelines would assist the sales team in upselling and cross-selling. automation.

Education 84

Education CRM Sales Accountability 84

SmartKarrot

AUGUST 10, 2022

Jobvite is now a trending word among top-class recruiters, especially in the SaaS industry. Well, you have landed on the right blog! . In this blog, we will provide you with all the information you need to know about Jobvite. The blog covers – What is Jobvite? Are you someone wondering what makes it so unique?

SaaS 10

SaaS CRM Advertising B2B 10

Dialer 360

MAY 18, 2023

The field of mass tort client recruitment offers ample opportunities for law firms to expand their clientele and make a significant impact. In fact, according to the National Trial Lawyers Organization, mass tort cases accounted for over 40% of the federal civil tag.

Marketing 34

Marketing Advertising Metrics Call Center 34

JustCall

APRIL 5, 2023

From filtering out inbound calls through call tagging and blocking to setting up drip campaigns that trigger upon satisfying present conditions – you can free up resources that would otherwise be expended in monitoring such activities.

Interactive Voice Response 52

Interactive Voice Response voip Analytics Contact Center 52

ProProfs Blog

SEPTEMBER 20, 2019

Not only are the responses recorded, they are also categorized based on predefined tags. Employee surveys include employee evaluation surveys, employee recruitment and much more. Online survey software provides you with a platform where all the responses to you NPS surveys are automatically recorded and classified.

Surveys 84

Surveys Education Metrics Feedback 84

Call Center Pros

OCTOBER 15, 2018

Administrative & Blogging Tasks: Transcription of Video and Audio Files. Blog Publishing Management. Moderating Blog Comments. Adding Tags & Images to Blog Posts. Recruiting a virtual assistant has several positive sides. Simple eBook Layout / Formatting. Preparing Online Meeting Minutes.

Technical Support 40

Technical Support outsourcing Airlines Accountability 40

aircall

APRIL 19, 2021

Recruiting software. HubSpot – With HubSpot CTI, you get lots of unique features, including tag syncing, automated ticket creation, workflow creation, click-to-call, and insight cards. The post The Benefits of Aircall’s CRM Phone Integrations appeared first on Aircall Blog. Sales tools. Support tools. Help desk software.

CRM 62

CRM voip APIs Call Logging 62

JustCall

APRIL 5, 2023

This blog dives deep to pull out insights that help you choose. However, JustCall is a few steps ahead with advanced features like bulk SMS, appointment scheduler and call tagging. User Interface Comparison The user interface is the first point of contact between the user and the application.

Interactive Voice Response 52

Interactive Voice Response Contact Center APIs Analytics 52

JivoChat

JULY 4, 2021

Vendors can use PageFly to optimize every inch of their store, from blog posts to lead capture forms. Rewards button and popup forms help capture customer information and easily recruit them into the loyalty program. Target customers with custom offers using product tagging and geolocation targeting.

Sales 52

Sales Upselling APIs Analytics 52

Pointillist

JULY 25, 2018

The Champion may or may not be the Project Manager (if not, then make sure to recruit an experienced project manager to organize the project and keep everything on track!). Pointillist Web Tag and Mobile SDK: Pointillist’s journey tracking tools can be readily instrumented on your website and in mobile apps for any platform.

Analytics 93

Analytics Government APIs Metrics 93

Comm100

FEBRUARY 20, 2018

This blog post is dedicated to helping you calculate the return on investment (ROI) that Chatbots will bring your company, and how much money Chatbots can save you. Fulfilled agents have a lower turnover rate, meaning that companies don’t have to invest as much time and resources in recruiting, hiring, training, and onboarding new agents.

Chatbots 50

Chatbots Contact Center Benchmark Chief Customer Officer 50

Pointillist

JULY 25, 2018

The Champion may or may not be the Project Manager (if not, then make sure to recruit an experienced project manager to organize the project and keep everything on track!). Pointillist Web Tag and Mobile SDK: Pointillist’s journey tracking tools can be readily instrumented on your website and in mobile apps for any platform.

Analytics 43

Analytics Metrics Government Journey mapping 43

Comm100

FEBRUARY 6, 2018

This blog post will cover several of the top, most sought-out customer engagement tools on the market. Azorus : A CRM tool for the higher education market that helps universities and higher education institutions recruit the right students. WordPress blogs. The question is a loaded one. Freelancers. Google+ pages and profiles.

CRM 41

CRM Enterprise SaaS Marketing 41